Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Rezensionen (6.545)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
21. Dezember 2023

We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.

Frostbeard Studio
Vereinigte Staaten
Etwa 8 jahre mit der App
Smile.io hat geantwortet 4. Januar 2024

Thanks so much for taking the time to write this review!! We appreciate it so, so much & look forward to seeing your business continue to grow 🤩🚀🌈 It's wonderful to hear that you find Smile easy to use and our Support Team to be helpful 😊

Don't hesitate to reach out if there is anything we can help you with! 💖

- Smile Team ✨

Bearbeitet am 14. Dezember 2023

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Caffeine & Legends
Vereinigte Staaten
Fast 4 jahre mit der App
Smile.io hat geantwortet 13. Dezember 2023

Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.

Best regards

David

24. April 2024

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
Mexiko
Etwa 2 jahre mit der App
Smile.io hat geantwortet 26. April 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

19. März 2024

We have used this awesome app for several years now and have been extremely happy with it -- and the results. HIGHLY recommend!

TiScrubs
Vereinigte Staaten
Mehr als 5 jahre mit der App
Smile.io hat geantwortet 21. März 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

31. Mai 2024

It is an incredibly easy-to-use app that has significantly boosted my customer loyalty and repeat purchases, with excellent customization options!

My Glow Goddess Essentials
Vereinigte Staaten
Etwa 2 monate mit der App
Smile.io hat geantwortet 5. Juni 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

11. April 2024

Amazing app! We've been using Smile as our rewards program for a long time now. What we really appreciate most is the genuine support the Smile team provides. They're always willing to help.

Monos
Vereinigte Staaten
Mehr als 3 jahre mit der App
Smile.io hat geantwortet 13. April 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

12. Mai 2024

The Smile.io app has been instrumental in enabling us to connect with and reward our customers across various platforms, including online and point-of-sale systems.

The administrative interface is user-friendly, and the support team is responsive, providing timely solutions primarily via email, which works well for us. We highly recommend this app to all businesses.

Mmmm! Singapore
Singapur
2 monate mit der App
Smile.io hat geantwortet 15. Mai 2024

Thank you for your review! We are so glad we've been able to help both your online and in store customers :)

12. Januar 2024

My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile.
There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance.
So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.

Brooklyn Haberdashery
Vereinigte Staaten
Mehr als ein jahr mit der App
Smile.io hat geantwortet 16. Januar 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions about how to use the program more! 💖

- Smile Team ✨

17. Juli 2024

A great support experience with Joana today, my issue was identified and resolved very quickly. Joana was patient and polite too. Thank you!

My Store
Vereinigtes Königreich
Etwa 2 stunden mit der App
Smile.io hat geantwortet 19. Juli 2024

We are happy to hear you had a great experience with Joana! Thank you for leaving a lovely review :)

19. Juni 2024

CSR was quick to reply and answer my questions fully.

Mary Engelbreit
Vereinigte Staaten
Etwa ein jahr mit der App
Smile.io hat geantwortet 22. Juni 2024

Thank you for the review and 5 star rating! We really appreciate it 💛