Smile: Loyalty & Rewards

Smile.io has helped us create our custom rewards program and grow our returning customer base. The platform is easy to manage, which has allowed us to be flexible and versatile with what we do within the program.

Awesome and simple app. Support is always happy to help and can even extend your trial if you want to test some new features that are not available on your current plan. Thanks guys!

التطبيق قوي وجميل وبخطوات سريعة وسهله يتفعل معك على المتجر رائع ، والافضل انه سهل واذا واجهت مشكلة دعم سريع يتحاوب معك وبالتواصل تحية لJade

I’ve just downloaded the app, using the free version and so far so good. Really easy to set up & looks beneficial for customer loyalty.

I have to say Lisa from customer service was extremely helpful when I used the live chat. I don’t often leave reviews, however i was so impressed I thought it was important to do so, she is a credit to the company.

Lisa and Andrea were really helpful and quick to respond to my questions about Customer Emails. Thanks again!

Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.

Customer service has always been helpful and responsilve.

The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.

I'm still learning about all it has to offer. David was helpful in getting me going in the right direction, when I had some questions.

I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.

Customization options are great and pretty user friendly. It does require very specific sizes on logos and other branding images that weren't necessary generic sizing, but aside from that setup was really easy.
Tech support has been responsive & very helpful.
Only suggestions I would give for improvements are providing an option to help the text be more legible on the rewards panel instead of being able to see through to the background image, maybe a color block or opaque overlay that the text sits on to help it be legible on a busy background image?
Providing point expiration at a more accessible price point would be lovely, and more integrations like with Constant Contact.
Oh, it was also difficult at setup to determine if activating the ways to earn & redeem would make the whole panel & system active/visible to customers while it was still in development, so maybe some clarity in verbiage would help?
Lastly, a ways to schedule changes in ways to earn would be amazing for promotions where you want to offer double points for short durations.

Overall a great app that our customers are loving!!

Lisa was extremely helpful. She answered right away. She addressed my issue quickly and sent me directions to help our customers use smile rewards. Thank you!