Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Rezensionen (6.664)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
7. August 2024

quick response and very helpful!

Vuoi Jewellery
Australien
6 monate mit der App
Smile.io hat geantwortet 9. August 2024

So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!

Bearbeitet am 11. Januar 2025

I got the best service I could have asked for. Joana walked me through the exact steps I needed to follow and was really patient with me (I admittedly had some brain fog). Would definitely recommend to anyone.

Blake Mill
Vereinigtes Königreich
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 22. Februar 2024

We are so glad Lynn was really helpful! We think so too ;)

We look forward to supporting your business!

-The Smile Team

30. Januar 2024

i like it and i want t use your upgraded plan but i cant afford it. if only there was a less expensive option that allowed all the benefits the free version doesnt have id be down.

Gladium Apparel
Vereinigte Staaten
8 monate mit der App
Smile.io hat geantwortet 1. Februar 2024

Thank you for your 5 stars and honest feedback here! Our team has reached out to discuss your plan with you :)

12. Juni 2024

Brandon was incredibly helpful and got back to me immediately to not only answer my questions but give great tips as well!

Door County Candle Co. & Candle Bar
Vereinigte Staaten
Etwa ein jahr mit der App
Smile.io hat geantwortet 13. Juni 2024

Thank you for the review. We are so glad you found Brandon to be helpful (we think she's great too!) We are looking forward to watching your program grow!

11. April 2024

Amazing app! We've been using Smile as our rewards program for a long time now. What we really appreciate most is the genuine support the Smile team provides. They're always willing to help.

Monos
Vereinigte Staaten
Mehr als 3 jahre mit der App
Smile.io hat geantwortet 13. April 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

1. August 2024

it seems like a good app but I just lose a lot of time and Couldn't make it work. it is not showing in my website and I couldn't understand how clients will see their point or redeem them. I also try to reach through the chat but nobody answered. I was willing to pay after all that trouble with the free version.

The BookClub Boutique
Kanada
Ein tag mit der App
Smile.io hat geantwortet 3. August 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

14. Juni 2024

Lisa provided fantastic service, helping me add the Smile app to my updated theme. A lot of my customers enjoy using the Smile app. It is simple and easy to use.

Immune Boost Naturals
Vereinigte Staaten
7 monate mit der App
Smile.io hat geantwortet 17. Juni 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

25. April 2024

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
Kanada
Mehr als 5 jahre mit der App
Smile.io hat geantwortet 26. April 2024

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

Bearbeitet am 25. Juni 2024

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Duckfeet USA
Vereinigte Staaten
Mehr als ein jahr mit der App
Smile.io hat geantwortet 6. Mai 2024

Thank you for taking the time to leave a review! I'm glad we could help!

Angie - Smile Team✨

9. April 2024

Smile.io is a great service for our Shopify store. We run both an e-Commerce and Brick & Mortar storefront and the loyalty program backed by Smile.io syncs everything beautifully. Our customers have never been happier to be part of our "Tea Club".

When we ran into a scaling issue, Smile.io's team members Karen, Andreandana, and Jade on the support team were quick and flexible, helping us stay on track and meeting our growth goals! Smile.io is a great product, we highly recommend trying it out!

Marais Tea Company
Kanada
Etwa 2 jahre mit der App
Smile.io hat geantwortet 12. April 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨