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They change the price plan frequently. Imagine a function from $0 to $199/month, I mean the "free product function". Since we have using this app for a long time and there are over 30k members join the plan, I admit that I'm suffering from making the decision about if we should stop using this app. I can pay for the function of course, just think the functions that smile offers does not match their plan price. I'm not sure if this is what they called the "loyalty project", just a little bit disappointed and will not recommend this app to my friends
Hey there! Thank you for leaving us a review :) We appreciate your feedback on pricing - and will send you over an email to help out!
wish there was more customization for the free account
The app is easy to install and to use. it's a shame that messages can't be customised under the free plan, especially since my customers don't speak english.
amazing service! thanks for creating such a fantastic app! Your features have really helped me, and your customer service is top-notch. Keep up the great work!
Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3
Make costumer smile is the greatist thing that one seller wants to reach
So great application :) :) :)
We're happy to help you make your customers smile! Thank you for the five-star rating! 😄
Great app that takes into account newbies
We've been using this app for several months, and generally, it's a good way to manage your loyalty program. It's easy to set-up and the interface is nicely designed. The biggest issue we have is the pricing tiers. There's a big jump from the first paid tier to the second, and our only reason for needing it is that they limit integrations to only 1 for the first tier. They should really rethink this limit, put an additional tier, or create a nominal upcharge if you need more. As it is, the first tier makes it hard to really get everything out of the app, and the second tier is just too expensive of a jump to make it worth it. Also, the advanced analytics is only available on the second paid tier. They should really rethink this as I may be willing to move up in price if I could fully see how the program is performing.
Thank you so much for the detailed review ⭐️We're glad to hear you found Smile simple and easy to launch! We also really appreciate your candid feedback on pricing and tiered features. We'd love to discuss this further with you, so we've just followed-up via email 😊
This app helps to reward my customers at Lil Goodies, which in turn rewards me with more sales. Thanks Sweet Tooth
It's so easy to setup and excellent to navigate!
Très simple, et très efficace.
Seulement 4 étoiles car l’application n’est pas traduite en français
Merci beaucoup d'avoir laissé un avis. Nous sommes ravis que vous appréciez Smile!
Nous offrons en fait une traduction française de l'application. Nous vous avons contacté personnellement pour vous montrer comment vous pouvez changer la langue de votre programme en français.
Faites-nous savoir s'il y a autre chose avec quoi nous pouvons vous aider.