Rezensionen (6.062)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
4. Juni 2020

They change the price plan frequently. Imagine a function from $0 to $199/month, I mean the "free product function". Since we have using this app for a long time and there are over 30k members join the plan, I admit that I'm suffering from making the decision about if we should stop using this app. I can pay for the function of course, just think the functions that smile offers does not match their plan price. I'm not sure if this is what they called the "loyalty project", just a little bit disappointed and will not recommend this app to my friends

Uwowo Cosplay
China
12 monate mit der App
Smile.io hat geantwortet 4. Juni 2020

Hey there! Thank you for leaving us a review :) We appreciate your feedback on pricing - and will send you over an email to help out!

29. März 2017

wish there was more customization for the free account

Local Roots Nyc Food
Vereinigte Staaten
11 monate mit der App
20. Dezember 2017

The app is easy to install and to use. it's a shame that messages can't be customised under the free plan, especially since my customers don't speak english.

Yippeun
Frankreich
11 monate mit der App
6. April 2023

amazing service! thanks for creating such a fantastic app! Your features have really helped me, and your customer service is top-notch. Keep up the great work!

Petaledbar
Libanon
12 tage mit der App
Smile.io hat geantwortet 6. April 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3

9. November 2020

Make costumer smile is the greatist thing that one seller wants to reach
So great application :) :) :)

WaWfact
Marokko
12 tage mit der App
Smile.io hat geantwortet 12. November 2020

We're happy to help you make your customers smile! Thank you for the five-star rating! 😄

23. Juli 2018

Great app that takes into account newbies

Euro Shoping
Vereinigtes Königreich
8 monate mit der App
Bearbeitet am 30. November 2020

We've been using this app for several months, and generally, it's a good way to manage your loyalty program. It's easy to set-up and the interface is nicely designed. The biggest issue we have is the pricing tiers. There's a big jump from the first paid tier to the second, and our only reason for needing it is that they limit integrations to only 1 for the first tier. They should really rethink this limit, put an additional tier, or create a nominal upcharge if you need more. As it is, the first tier makes it hard to really get everything out of the app, and the second tier is just too expensive of a jump to make it worth it. Also, the advanced analytics is only available on the second paid tier. They should really rethink this as I may be willing to move up in price if I could fully see how the program is performing.

Breathe in Detroit
Vereinigte Staaten
8 monate mit der App
Smile.io hat geantwortet 1. Dezember 2020

Thank you so much for the detailed review ⭐️We're glad to hear you found Smile simple and easy to launch! We also really appreciate your candid feedback on pricing and tiered features. We'd love to discuss this further with you, so we've just followed-up via email 😊

13. September 2016

This app helps to reward my customers at Lil Goodies, which in turn rewards me with more sales. Thanks Sweet Tooth

The Goodie Collective
Australien
12 tage mit der App
16. Februar 2017

It's so easy to setup and excellent to navigate!

Nuwatea
Vereinigtes Königreich
11 tage mit der App
5. Juni 2023

Très simple, et très efficace.
Seulement 4 étoiles car l’application n’est pas traduite en français

Le Dressing de Val
Frankreich
8 monate mit der App
Smile.io hat geantwortet 5. Juni 2023

Merci beaucoup d'avoir laissé un avis. Nous sommes ravis que vous appréciez Smile!

Nous offrons en fait une traduction française de l'application. Nous vous avons contacté personnellement pour vous montrer comment vous pouvez changer la langue de votre programme en français.

Faites-nous savoir s'il y a autre chose avec quoi nous pouvons vous aider.