Smile: Loyalty & Rewards , 6.024 Rezensionen

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
9. Oktober 2023

I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.

High Quality - The Lifestyle Store
Vereinigte Staaten
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 11. Oktober 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

11. Oktober 2023

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Pleaser Shoes
Vereinigte Staaten
Etwa 4 jahre mit der App
Smile.io hat geantwortet 13. Oktober 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

26. Oktober 2023

Fantastic support

Fresh Meat Packs UK
Vereinigtes Königreich
Mehr als ein jahr mit der App
Smile.io hat geantwortet 27. Oktober 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

18. Oktober 2023

Easy to use.

Jazz & Co. Creations
Vereinigte Staaten
Mehr als 2 jahre mit der App
Smile.io hat geantwortet 20. Oktober 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

20. Oktober 2023

Great App. David@ Smile helped to optimize the App with its great features.

CNCShop US
Vereinigte Staaten
Mehr als 2 jahre mit der App
Smile.io hat geantwortet 24. Oktober 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

11. Oktober 2023

Smile has always been so flexible for us and allowed us to build the best plan around our needs.

The functionality of Smile has also always met our needs and helped us to increase our CVR.

We switched away from Smile to Rise but quickly found that wasn't the best choice for our platform. Smile allows for much greater customization of our program to meet our needs. We definitely recommend Smile for all of your loyalty needs.

Starpil Wax
Vereinigte Staaten
Etwa 4 jahre mit der App
Smile.io hat geantwortet 13. Oktober 2023

Welcome back and thanks for leaving a review! Don't hesitate to reach out if you have any further questions. We're always here when you need us!

Smile Team ✨

3. Oktober 2023

Smile is the best customer rewards platform. They integrate with most applications and have the best support.

MFI Medical
Vereinigte Staaten
Mehr als 5 jahre mit der App
Smile.io hat geantwortet 4. Oktober 2023

Thanks so much for taking the time to leave a review! We are so glad that you are enjoying Smile. Don't hesitate to reach out if there is anything we can help you with :)

Bearbeitet am 11. November 2015

Firstly, I've never had such excellent customer service. Always there when we needed some assistance.

Mannix Knight United Kingdom
Vereinigtes Königreich
9 monate mit der App
18. Oktober 2023

Very basic features for the price... Not worth the money in my opinion. The UI is easy to navigate for users but in terms of value as a merchant, the features are lacking. Point collection is simple for users but if you want to do anything to incentivize users to actually use their points, you'll need to upgrade to the $200/ month plan. With that being said, basically all of the useful features are on the $200/ month plan. If you have the budget, go for it, but to me, the value just isn't there with what you're getting compared to other apps in our tech stack. I wish we would have looked into alternative options before committing to Smile. Hard to switch at this point.

Zero Waste MVMT
Kanada
Mehr als 2 jahre mit der App
Smile.io hat geantwortet 19. Oktober 2023

Thanks for taking the time to leave us feedback and help us make Smile better. We have reached out to you personally via email to help you with this.

21. Dezember 2023

Excellent, patient, knowledgable customer service. Very easy to integrate with other apps.

My Store
Vereinigte Staaten
Etwa 22 stunden mit der App
Smile.io hat geantwortet 25. Dezember 2023

Thank you so much for leaving us this 5-star review & for the kind words about our customer service team! We really appreciate it 🫶 Shoutout to app integrations, too 🙌

Yours in Loyalty,

✨ The Smile Support Team ✨