Smile: Loyalty & Rewards
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The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help
Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖
We'll be here if you need anything else at all 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I had an issue with the wording of the point system when it was sent to the customer. Brandon was able to help me out straight away and get it sorted
WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.
Cheers
The Smile team
Lynn P was quick to respond to my questions and concerns. She was helpful with her step by step knowledge of getting me set up properly for my business.
Thank you so much for sharing, we are happy that we were able to help. We think Lynn is super awesome too! 💖
If you need any help, please do not hesitate to reach out.
I'm a new user about this app. Great service, fast response! Appreciate it:)
Thank you for your review. We are happy to hear you had a speedy response to your questions!
Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!
So glad to hear Jade was able to help you with adding Smile to your checkout experience!
If you need anything else, we're happy to help 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Thanks to all the support team for looking into my issues. Things seem to be working properly and I will follow up with Cole and the support team if I need further assistance.
Looking forward to good success!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and we're looking forward to being on this successful journey with you 🤩
Jade, Brandon and the rest of the Smile Team✨
It is the best rewards program for your customers! Also, Lisa is a huge help for any questions about the app! Thank you, Lisa! You Rock!!!!
Thanks so much for taking the time to leave such kind words about both our app and Lisa! We agree, Lisa rocks 😎
Yours in Loyalty,
✨ The Smile Support Team ✨
Great customer service
Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!
Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++
Thanks for the kind words! We really appreciate it 🙏
Yours in Loyalty,
✨Joana - The Smile Support Team ✨