Rezensionen (6.111)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
6. Dezember 2023

very helpful CS Team, really appreciate!

AUMNIEHK
Sonderverwaltungsregion Hongkong
Mehr als 5 jahre mit der App
Smile.io hat geantwortet 7. Dezember 2023

Thank you very much for your review we really value your feedback.

Best regards

David

25. Juli 2023

Customer service is great! Super nice, offer ideas and quick response, thank you Jade! The app is easy to use, has lots of features and we're excited to launch our rewards program using Smile! :) Thanks Smile team - from Japandi Supply House, Chicago :)

Japandi Supply House
Vereinigte Staaten
12 monate mit der App
Smile.io hat geantwortet 26. Juli 2023

Thank you for taking the time to leave your kind review ❤️ We are super happy to hear that you are enjoying Smile and can't want for you to launch the loyalty program! Please feel free to reach out if you need anymore assistance - Jade & The Smile Team

30. November 2023

Great app. Fairly easy to use and once setup, relatively seamless.

Palanquin Madrid
Spanien
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 2. Dezember 2023

Thanks for taking the time to leave a review it is very much appreciated

Cheers

The Smile Team

8. Januar 2024

Great support from Lisa!

Perkolator Coffee
Vereinigte Staaten
Etwa ein jahr mit der App
Smile.io hat geantwortet 10. Januar 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

26. Oktober 2023

Jade was a great help when I did have clue what was wrong with my point system.

Ocean Dream Boutique
Vereinigte Staaten
Mehr als 2 jahre mit der App
Smile.io hat geantwortet 27. Oktober 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Bearbeitet am 9. Oktober 2023

Customer service is great, but would love to be able to download copies of invoices from the app. An interim fix has been the that the lovely people at Smile now send us a link every month. The follow up service is also great. Thank you.

Beserk
Australien
Mehr als 6 jahre mit der App
Smile.io hat geantwortet 16. September 2023

Thank you so much for your kind review we really appreciate it. I've reached out via email to provide more info on the invoice feature we appreciate the feedback and will do what we can to action them.

Best regards

Smile team

Bearbeitet am 24. März 2024

I am immensely grateful for the exceptional service provided by the Smile.io team. Their assistance in handling my requests for downloading and sending information from the points transactions on a weekly basis was truly remarkable. The promptness of Eza, Joana, Maggie, Lynn, Andreandana, and others in sending the points and ensuring the accuracy and completeness of the information was highly commendable.

Rider Shop TH
Thailand
Fast 2 jahre mit der App
Smile.io hat geantwortet 27. Oktober 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

6. November 2023

Programme works very nicely, easy to use and administer. Support has been quite good which helps when you have a quick question.

Ateljee
Südafrika
6 monate mit der App
Smile.io hat geantwortet 7. November 2023

Thanks for the review! It's so wonderful to hear that you've found Smile easy to use and our support to be helpful 🙂

We'll be here if you need anything else!

✨ The Smile Support Team ✨

9. August 2023

Had a slight problem and was sorted straight away. Jade was really helpful and managed to solve the problem in minutes which would have taken me hours

The Cornish Cheese Co
Vereinigtes Königreich
Fast 2 jahre mit der App
Smile.io hat geantwortet 10. August 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

14. September 2023

Very helpful customer service. Jade made all the difference and answered all of my questions and helped me find solutions to my issues. Great Job

Colortrak
Vereinigte Staaten
Etwa 4 jahre mit der App
Smile.io hat geantwortet 15. September 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team