Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Rezensionen (6.540)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
6. Januar 2024

Really helpful support staff! Shoutout to Hannah! was able to accomodate to my requests and quick responses! Looking forward to continue using this for decadest to come hopefully :)

TCG MV
Malediven
6 monate mit der App
Smile.io hat geantwortet 7. Januar 2024

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Hannah & The Smile Team :)

15. Dezember 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
Vereinigte Staaten
5 monate mit der App
Smile.io hat geantwortet 17. Dezember 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

16. Januar 2024

Great app for rewards with always helpful and fast customer service.

Socialite Beauty
Kanada
Mehr als 8 jahre mit der App
Smile.io hat geantwortet 17. Januar 2024

Thanks so much for leaving your review! I'm so glad we could help :)

- Angie, Smile Team

5. Januar 2024

Its amazing. It has great features. Most importantly it has wonderful UI. It works very well with our Shopify store, allowing us to provide great loyalty and rewards program to customers to enhance their experience and helps us retain the customers as well. Additionally I would like to thank Smile.io customer support team, specially Joanna, for their prompt response and resolving my issue instantly.

Widdley
Indien
4 monate mit der App
Smile.io hat geantwortet 7. Januar 2024

We really appreciate your review - thank you! So glad that you think the UI and Joanna are great, we do too!

27. November 2023

I just started my store, but the support has been very responsive and helpful. Everything seems to work seamlessly. Looking forward to using them going forward.

Taty's Table
Vereinigte Staaten
2 monate mit der App
Smile.io hat geantwortet 2. Dezember 2023

We aim for seamless and easy so we are delighted this was your experience.

Please reach out if you need anything else

Cheers

The Smile team

22. November 2023

Appreciate a lot for their help. Their assistant is not only helpful but just so quick and responsive. A thumbs up for Customer service

pawssprint
Malaysia
10 monate mit der App
Smile.io hat geantwortet 25. November 2023

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

10. Mai 2024

Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!

Diane Kroe
Kanada
17 tage mit der App
Smile.io hat geantwortet 11. Mai 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! 💖

21. Februar 2024

Lynn was great with her assistance. Thank you for such a great customer service!

Renzo's Vitamins
Vereinigte Staaten
Etwa 5 jahre mit der App
Smile.io hat geantwortet 23. Februar 2024

Thanks so much for taking the time to leave a review! We are happy Lynn could assist!

Yours in Loyalty,

✨ The Smile Support Team ✨

10. April 2024

Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!

White Cross E-Store
Kanada
3 monate mit der App
Smile.io hat geantwortet 12. April 2024

Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

Bearbeitet am 2. Oktober 2024

Great app and amazing support service.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.

TENOHA & | SHOP
Italien
Mehr als ein jahr mit der App
Smile.io hat geantwortet 22. Februar 2024

So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)