Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Rezensionen (6.469)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
30. Oktober 2023

Great customer service and response time - I wish you could just switch CMS systems with having to create a new account but the overall process was painless.

Thanks guys

Comic Book Quest
Vereinigte Staaten
Etwa 9 stunden mit der App
Smile.io hat geantwortet 1. November 2023

Thank you for taking the time to leave your feedback - we are really happy to hear you had a smooth onboarding process!

22. November 2023

Brandon answered all the questions I had! Thank you so much!

Thorns Warehouse
Vereinigte Staaten
Etwa 9 stunden mit der App
Smile.io hat geantwortet 25. November 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need any assistance - Brandon & The Smile Team

27. Dezember 2021

i use this app since yesteday and its so cool my god ! wow! and the agent i talk with before helped me very much to understand some details

Altitude Life
Kanada
Etwa 9 stunden mit der App
Smile.io hat geantwortet 28. Dezember 2021

Thank you so much for your amazing review 🤩 So happy to hear that you're loving the app and the support! Happy new year! 🥂

4. April 2024

Joana was super quick and helpful in helping me find answers to questions I had. Looking forward to using the app and seeing how it can help my business grow, I feel assured there will always be help available when required

MyMuscleMug
Vereinigtes Königreich
37 minuten mit der App
Smile.io hat geantwortet 6. April 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

28. September 2020

Easy setup looking forward to seeing clients rewarded through smile. The app will bring value to customer and encourage return clients.

Café du Monde Crêperie
Kanada
Etwa 8 stunden mit der App
Smile.io hat geantwortet 29. September 2020

Thank you so much for your amazing review! 💖 We're so happy to hear that you're enjoying it!

29. August 2016

Amazing free app! Just try it :)

Watermelonflops
Spanien
Etwa 8 stunden mit der App
13. Februar 2022

Doesn't work for customers without an email .... so this is useless for a POS where most of my customers don't have an email registered.
And poor support ... says "Hi", then no answers after more than 30min. Could at least say that it is not possible to import points for client without an email instead of wasting my time.

La Baie des Anges
Frankreich
Etwa 8 stunden mit der App
Smile.io hat geantwortet 14. Februar 2022

Thank you so much for letting us know about the experience you had! This is FAR from our standard level of service that our merchants have come to expect from us, and we will be taking steps internally to ensure this sort of interaction remains an isolated incident. We aim to be as transparent as possible, and we're truly sorry that our live chat team's response about CSV import capabilities didn't address your concern directly 😞

I will be reaching out very soon to address this with you personally. Looking forward to connecting with you to re-establish the service-level we take pride in offering our merchants!

Brandon - Merchant Experience Manager

10. Oktober 2016

Just got started. Easy start up, easy to follow instructions. Just what i needed. Thank you!!

T T Tackle
Vereinigte Staaten
Etwa 8 stunden mit der App
26. November 2023

So far so good

Mineral Mystic
Vereinigte Staaten
Etwa 7 stunden mit der App
Smile.io hat geantwortet 2. Dezember 2023

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team

30. Mai 2016

Great program for my thebestheadphone.com store

Thebestheadphone
Finnland
Etwa 7 stunden mit der App