Smile: Loyalty & Rewards
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
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Great customer service and response time - I wish you could just switch CMS systems with having to create a new account but the overall process was painless.
Thanks guys
Thank you for taking the time to leave your feedback - we are really happy to hear you had a smooth onboarding process!
Brandon answered all the questions I had! Thank you so much!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need any assistance - Brandon & The Smile Team
i use this app since yesteday and its so cool my god ! wow! and the agent i talk with before helped me very much to understand some details
Thank you so much for your amazing review 🤩 So happy to hear that you're loving the app and the support! Happy new year! 🥂
Joana was super quick and helpful in helping me find answers to questions I had. Looking forward to using the app and seeing how it can help my business grow, I feel assured there will always be help available when required
Thanks so much for leaving us a 5 star review :)
Yours in Loyalty,
✨ The Smile Support Team ✨
Easy setup looking forward to seeing clients rewarded through smile. The app will bring value to customer and encourage return clients.
Thank you so much for your amazing review! 💖 We're so happy to hear that you're enjoying it!
Amazing free app! Just try it :)
Doesn't work for customers without an email .... so this is useless for a POS where most of my customers don't have an email registered.
And poor support ... says "Hi", then no answers after more than 30min. Could at least say that it is not possible to import points for client without an email instead of wasting my time.
Thank you so much for letting us know about the experience you had! This is FAR from our standard level of service that our merchants have come to expect from us, and we will be taking steps internally to ensure this sort of interaction remains an isolated incident. We aim to be as transparent as possible, and we're truly sorry that our live chat team's response about CSV import capabilities didn't address your concern directly 😞
I will be reaching out very soon to address this with you personally. Looking forward to connecting with you to re-establish the service-level we take pride in offering our merchants!
Brandon - Merchant Experience Manager
Just got started. Easy start up, easy to follow instructions. Just what i needed. Thank you!!
So far so good
Thank you for your review. We have reached out via email to see if there is anything we can improve on.
Cheers
The Smile Team
Great program for my thebestheadphone.com store