Smile: Loyalty & Rewards
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
Rezensionen (6.551)
Anpassen
-
Nach Bewertung
Super Application Saves Time & Efforts
This needs a lot of work. I love what you guys have done to make set up simple from an admin's perspective, but the customer experience is horrible. I want to be able to tell customers about the referral program directly and redirect them to a page to sign up. Right now everything is crammed in that widget, and it's very confusing as to how to get more details about any of the programs. After signing up, there are no directions on what to do as a follow up action. This is also not embedded into shopify at all, the customer has no idea before or after the checkout that they are accruing points or what they are worth. This needs a lot of work! Overall, this had a very low conversion rate, so we're moving to something else.
Hello there! Thank you so much for your candid review and feedback! This is so helpful for our product team to make improvements to the product. Thank you very much for this!
great customer service!
Thanks so much for taking the time to leave a review! It was great chatting with you today. Don't hesitate to reach out if there is anything else we can help you with :)
- Nicole
Just installed it, and it looks very promising. Can't believe they're generous enogh to provide lots of features for free! Thanks you :) Well let's see how it goes! - smolfeet.com
Super easy to use, Lisa in customer service is great. Highly recommend for businesses of any size! Smile is Awesome
Aww, shucks 😊 You're also great!! 🙌 Thank you so much for taking the time to write this sweet review — it was a pleasure assisting you today!
Lisa - Smile Team ✨
So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!
Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂
Super application ! Très complète et facile à mettre en place. Le support est très réactif. Je recommande !
Thank you so much for taking the time to leave a review, it was super great helping you today :)
I'll give it a Four for now ) Let's see how it'll work for me
https://rosscosexshop.com
I think this is a great app and I am so thankful that it is free, thank you guys for making a free app which is super easy to set up and could really help a lot of people with their little shops. I have dropped a star because I actually installed this ONLY because i wanted to offer products that customers could redeem their points on - and from what i had read before I installed the app it seemed like this was available on the free plan. After going to the effort of installing it and setting it up I discovered that actually it isn't available on the free plan. I wish I would have known beforehand because i probably wouldn't have installed it. I am going to give it a go anyway, but now to get the functionality that I actually wanted I would have to uninstall this app and find a different one (because I will never ever ever ever be able to afford $200 a month for an app, which is what i would need to pay with this app to get the functionality I had wanted...)
Thank you so much for the review ✨We really appreciate you taking the time to write this review and share your feedback on pricing, especially when it comes to the accessibility of our free product reward for small businesses.
Please send us an email at help@smile.io as we'd love to discuss this further and see what we can do to help you get the most out of Smile 😊
Great app so far! I love how everything is simple to use. The points and rewards features are exactly what I was looking for!
It was a pleasure chatting with you today! I am so glad that you found exactly what you are looking for with Smile and find it easy to use! Thanks so much for taking the time to leave a review 💛 Nicole