Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Rezensionen (6.667)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
14. März 2024

I love this app! Very user friendly and their customer service is amazing

Curated By Phoenix
Vereinigte Staaten
3 monate mit der App
Smile.io hat geantwortet 16. März 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

26. März 2024

Very fast and helpful support

Appointed
Vereinigte Staaten
Mehr als 5 jahre mit der App
Smile.io hat geantwortet 28. März 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

4. April 2024

Always available and always helpful!

Rosarium Garden Center
Vereinigte Staaten
Mehr als ein jahr mit der App
Smile.io hat geantwortet 5. April 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

8. März 2024

We are unable to use Smile.io for Loyalty Rewards.

Our main reason is that the features are very limited, unless we can afford to pay such high prices. We do not feel that there is much value in spending $49 per month to upgrade. That plan doesn't not come with the Loyalty Landing Page or ability for our customers to redeem their points. It is impossible for us to commit to paying $199 per month for this.

Sadly we will need to look for a cheaper alternative.

WONDERCRAFT LTD
Vereinigtes Königreich
Etwa 2 monate mit der App
Smile.io hat geantwortet 11. März 2024

Thank you for your review, we appreciate your feedback. Someone from our team has reached out to discuss this further with you.

3. Mai 2024

Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.

Another Nine
Vereinigte Staaten
Ein tag mit der App
Smile.io hat geantwortet 10. Mai 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Jade - Smile Team✨

2. Februar 2024

Joana sorted out my issue out in seconds. Great service.

Milex South Africa
Südafrika
Mehr als 2 jahre mit der App
Smile.io hat geantwortet 3. Februar 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

3. April 2024

Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!

agnogrocery
Zypern
Mehr als 2 jahre mit der App
Smile.io hat geantwortet 28. Juli 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

27. Mai 2024

I had a question on and did not expect an answer same day since I'm on the free plan and haven't launched my store, but Lynn was quick to respond and throughly answered my question. I'm already impressed!

bogl® supportive skincare
Vereinigte Staaten
5 tage mit der App
Smile.io hat geantwortet 29. Mai 2024

So glad that Lynn was quick and able to help you! We look forward to watching your program thrive :)

11. Oktober 2024

They haven't responded to my messages!

Mishow
Singapur
Etwa 20 stunden mit der App
Smile.io hat geantwortet 13. Oktober 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

4. März 2024

Lisa Gallagher was extremely helpful in getting my questions answered!

invisaWear®
Vereinigte Staaten
Etwa ein jahr mit der App
Smile.io hat geantwortet 5. März 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨