
Smile: Loyalty Rewards Program
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Their customer service is superb and the app is very good!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
quick response and very helpful!
So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!
Smile is an excellent loyalty and rewards program app. Angie from the support team was very helpful in getting our program set up. Highly recommend Smile!
Thanks so much for leaving a review! I'm glad I could help
- Angie and the Smile Team
Von der Funktionalität ist die App in Ordnung. Leider können nicht alle Inhalte auf Deutsch übersetzt werden, was es uns unmöglich macht die App Blöcke im Checkout oder anderen Bereichen zu nutzen. Einen Stern gibt es deshalb, dass es leider überhaupt keine Möglichkeit gibt zusammen mit dem Support eine Lösung zu finden, auch wenn wir einen Teil der Kosten für die Entwicklung übernehmen würden. Weder eine Lösungsvorschlag noch ein Angebot haben wir auf zweifache Nachfrage erhalten. Das ist sehr schade :(.
The functionality of the app is fine. Unfortunately, not all content can be translated into German, which makes it impossible for us to use the app blocks in the checkout or other areas. We give it one star because unfortunately there is no possibility at all to find a solution together with the support, even if we would bear part of the costs for the development. We have received neither a proposed solution nor an offer after two requests. That is a great pity :(.
Hi there! I'm sorry to hear you are experiencing issues with German translations. We've sent you an email your way to help figure this out.
I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind.
The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time.
I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable.
Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job
I am now pleased with smile.io services and I look forward to using the app.
Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰
Yours in Loyalty,
✨ The Smile Support Team ✨
Ik raad deze app wel aan. Ik heb een kleine webshop en het gratis plan past op dit moment precies bij mijn wensen en behoeften. Daarnaast staat de klantenservice je snel te woord zo wel via de mail als via de chat.
Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖
Shelby - Smile Team ✨
Thank you for the quick response and fix.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Always very quick to answer any questions we have.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Karen - Smile Team✨
A really easy to use app, with a simple set up which looks great! Amazing support team too. Hannah was really helpful at assisting us and answered all of our questions. Really recommend!
Thank you for this lovely review, I really appreciate it and hope you continue to enjoy the app
- Hannah :)
Great support ! Thank you !
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨