Rezensionen (6.047)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
7. September 2016

I love the app but I wish the upgrades were more affordable to us in South Africa, please oh please consider us :-)

Samiiika
Südafrika
Mehr als 4 jahre mit der App
28. August 2019

It's a really good app and works very well. Installation was very simple and setting it up was easy. The only reason I have not rated 5 stars is that it would be nice to be able to add on say other features you need when on a lower tier. For example, we would really like VIP rewards but we are on the Starter package. For us $599 a month is simply out of reach at the moment but we would be willing to pay for the feature.

9 for 9
Vereinigtes Königreich
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 29. August 2019

Hey there, thanks so much for your review and feedback! We love hearing your suggestions! :)

9. November 2016

New to this app but seems good so far

Ashley Myers
Vereinigte Staaten
Etwa 4 jahre mit der App
6. Juni 2016

Simple and nice app. Easy to set up as well. Could have done better with interface.

Moderee
Malaysia
Etwa 4 jahre mit der App
11. Mai 2016

Having a reward program is such a great idea and Sweet Tooth makes it easy and explains everything so clearly. I can't wait to see how well this will work out for my store.

Joa Bath And Body
Kanada
Etwa 4 jahre mit der App
24. März 2022

Great customer service! My issues are resolved quickly any time I reach out for assistance. Much appreciated :)

Just Thrive
Vereinigte Staaten
Etwa 4 jahre mit der App
Smile.io hat geantwortet 25. März 2022

Thank you so much for the review! We're happy to hear we're always able to quickly resolve your questions 😄

11. Juni 2017

pretty great app. It would be a lot better if discount codes were automatic.

Avas Tarts
Vereinigte Staaten
Fast 4 jahre mit der App
15. April 2016

Very simple to set up, only problem we have is that being based in the UK we need pound signs not dollars!

Ashlyns Shop
Vereinigtes Königreich
Fast 4 jahre mit der App
5. Dezember 2014

It's a bit buggy, but the response team fixes the bugs pretty quickly if you send them an email. Support is very quick and courteous and they get to work straight away. Overall, pretty happy with it, especially for the price.

Barrister & Mann Fine Shaving Products
Vereinigte Staaten
Fast 4 jahre mit der App
29. April 2022

For the most part the program is great, I deducted one star because I've noticed sometimes the "redeem rewards" option isn't always there when I'm checking a customer out at POS (this happened not that long ago, a customer who had over 1000 points was checking out- but at POS the smile integration said "no rewards available.") I acknowledge that maybe this isn't Smile's fault- maybe it was something to do with Shopify- but was frustrating nevertheless. Smile customer service is always great though! Fast and friendly and always makes things easy to understand. Thank you!!

Leaves of Trees - Canada
Kanada
Fast 4 jahre mit der App
Smile.io hat geantwortet 29. April 2022

Thanks so much for taking the time to leave a review! It was a pleasure chatting with you today and I am so glad you are enjoying Smile. I see your customers are having a hard time using points at POS, and I sent you a message following up on this! 💛 Nicole