Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Rezensionen (6.537)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
20. Juni 2016

Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards

Meindl New Zealand
Neuseeland
Mehr als 5 jahre mit der App
Bearbeitet am 7. Februar 2018

I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)

Crate Crochet
Australien
Etwa 5 jahre mit der App
18. März 2022

Easy to setup. Customers love it. Great chat-based customer service! ...............................

One Drop
Vereinigte Staaten
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 19. März 2022

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

Bearbeitet am 5. Juli 2024

Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it.

Byron Bay Gifts
Australien
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 21. Januar 2022

Hi there,

Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion.

One of our experience team leaders has followed up with you directly to address this.

We look forward to working together to make things right.

7. Februar 2017

Very good service that my loyal customers have taken advantage of. I am soooo grateful for this program. I want to open a storefront someday soon and this app gives me some practice creating brand and company loyalty with my online customers. I have the free version and it's pretty customizable for what I need at this time. I'm happy with the product.

Ivys Tea Co
Vereinigte Staaten
Mehr als 4 jahre mit der App
Bearbeitet am 26. März 2024

Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards (these automations don't cost the developers anything, but they sure do charge for it!)

BEE-OCH
Vereinigte Staaten
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 28. Februar 2023

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️

27. August 2016

Love that I can customize certain aspects for free!

Hazelmoonfly
Vereinigte Staaten
Mehr als 4 jahre mit der App
22. August 2016

Easy to use and to link with other apps for less manual steps.

Tono A Tono
Vereinigte Staaten
Mehr als 4 jahre mit der App
7. September 2016

I love the app but I wish the upgrades were more affordable to us in South Africa, please oh please consider us :-)

Samiiika
Südafrika
Mehr als 4 jahre mit der App
28. August 2019

It's a really good app and works very well. Installation was very simple and setting it up was easy. The only reason I have not rated 5 stars is that it would be nice to be able to add on say other features you need when on a lower tier. For example, we would really like VIP rewards but we are on the Starter package. For us $599 a month is simply out of reach at the moment but we would be willing to pay for the feature.

9 for 9
Vereinigtes Königreich
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 29. August 2019

Hey there, thanks so much for your review and feedback! We love hearing your suggestions! :)