Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Rezensionen (6.670)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
3. März 2016

Fantastic App, easy to set up and very straightforward. Great customer service!! I would definitely recommend this app. A must have simple marketing tool!!!

Wink Designs
Vereinigtes Königreich
Fast 7 jahre mit der App
Bearbeitet am 10. Mai 2020

So easy to instal and most of the set up is done for you, thank you so much for providing this, I hope it stays free until the day I’m doing 500 orders a day !!!

sugar and spice crafts
Vereinigtes Königreich
Fast 7 jahre mit der App
Smile.io hat geantwortet 11. Mai 2020

Thank you so much for your kind words. Our goal here is to help businesses grow - we're so excited to watch you succeed! 💖

14. Juni 2016

Great app. Easy to install and use!

Texas Bat Company
Vereinigte Staaten
Fast 7 jahre mit der App
18. März 2022

Great customer service! Definitely makes it easier to navigate your rewards program. Would recommend!

Maud's Coffee & Tea
Vereinigte Staaten
Fast 7 jahre mit der App
Smile.io hat geantwortet 19. März 2022

Thank you! 😊 Best of luck with your program, we are always here if you need us!🥳

7. Dezember 2023

We have been using SMILE since its early free days. It stung a bit when they started charging but with a bit of communication we were able to come to a fair agreement and now very happy to continue using the app.

Lifestyle Vitamins
Vereinigtes Königreich
Fast 7 jahre mit der App
Smile.io hat geantwortet 8. Dezember 2023

Thanks so much for taking the time to leave us a review! We appreciate it so very much and are happy to hear we were able to find some common ground on pricing.

Thanks again for being our merchant since the early days. Cheers to more days ahead 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

Bearbeitet am 9. Oktober 2024

I think the jump from FREE to US$50 per month is too steep. I have 300 people on my program and the FREE version is very limited and causes confusion so I have to upgrade but its a huge price increase. If there was a US $30 pm option for up to 600 members it would be much easier to build slowly.

Cathy Pope Jewellery NZ
Neuseeland
Fast 7 jahre mit der App
Smile.io hat geantwortet 26. März 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

Bearbeitet am 20. November 2020

Fab app, needed a bit of help in the beginning but the Help desk was always swift and helpful. Highly recommended. Our customers like having the rewards, and particularly like saving up for the higher values, so don't be afraid to have three or four stepped rewards. The only thing that did slow us down was working out the maths behind everything....ie, the value of our product's 'points' vs the value of the rewards 'points' is actually a complicated algorythm, and you want to get it right before you launch. Sweettooth offers a good tutorial on this, but if maths isn't your strong suit, and you start to go cross-eyed, best to talk to someone who really understands the difference between the value of the points earned and the value of the points spent, and how this applies to your business model. This could make or break your program's success. UPDATE: Needed help with positioning the app logo to avoid overlapping with another information box, and once more the Help Desk was super quick and helpful.

Green Pebble
Vereinigtes Königreich
Mehr als 6 jahre mit der App
29. Dezember 2021

Ok, that was ridiculously easy to set up and get running. Free plan is just enough to be very useful and gives us incentive to upgrade eventually as the program starts doing its thing.

Belfast Performance
Vereinigte Staaten
Mehr als 6 jahre mit der App
Smile.io hat geantwortet 4. Januar 2022

Thank you so much for taking the time to leave us this review 🦋

27. August 2016

Easy set up, easy to use, and our customers love it.

Merry Bath
Vereinigte Staaten
Mehr als 6 jahre mit der App
Bearbeitet am 1. Mai 2024

She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars ★★★★★

COKODIVE
Vereinigte Staaten
Mehr als 6 jahre mit der App
Smile.io hat geantwortet 29. August 2019

Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)