Smile: Loyalty Rewards Program
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Very responsive and helpful
Thank you so much for your kind words we really appreciate it.
We've reached out via email to see how we can improve our service
Best regards
The Smile Team
Maggie was super helpful with my trouble of adding loyalty points on my Shopify POS. She fixed it in like 5 seconds. Great app to use for your business. Two thumbs up!
Great! I am so glad we can begin on this program for our customers without charge at first. This is so great to have.
The support team is super fast and helpful with anything I need. They have also been super responsive when I made suggestions about possible additions to the program. Excited to see Smile continue to evolve!
Thanks so much for you kind words and taking the time to leave a review :)
We've used Smile for years and love them! They have fast customer service too, which is always a huge help.
Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade
The app is easy to add. I haven't activated the program yet, so i can't truly comment on that. However, I don't like how the app keep up with points and discounts.
After careful scrutiny, I chose Smile.io for our rewards program. The new interface has improved tremendously and I receive very few questions from my customers about how to earn and redeem rewards. I have seen the direct benefits of retention. And the basic version is FREE???!!! It's a no-brainer.
The main point of this review is to recognize Elli from the support team for helping me through a bind - I had updated to a new theme with a bug of ridiculous code that blocked all apps from working. 3 other app developers couldn't figure it out and Elli pinpointed the issue and helped me fix it. Now everything works perfectly - those other apps should buy Elli a coffee :) Thank you THANK YOU!
My one request for future app functionality would be to find a way to prevent referral fraud - almost everyone who has used our $10 referral incentive has used it on the same household or a secondary email address.
Keep up the great work team!
The Smile.io team worked with us to create a rewards plan that worked for our Shopify store. They responded to requests and questions quickly and helped get us up and running. The Smile.io app interface is easy to understand and navigate for users that aren't technical. Many thanks!
Easy to use! Great app. User friendly
this app is incredible! definitely helps drive business. highly recommended to show your customers appreciation for shopping with you