Smile: Loyalty & Rewards , 5.994 Rezensionen

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
7. April 2022

Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.

Dinkydoo Fabrics
Kanada
Fast 6 jahre mit der App
Smile.io hat geantwortet 8. April 2022

Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to help@smile.io 🙏

25. Januar 2017

Was quite easy to set up for a first time user, hopefully will bring more customers to my store.

Cns Designs
Australien
Fast 6 jahre mit der App
Bearbeitet am 21. Januar 2017

This is very tough to review because I give the free version 5 stars. What an amazing program! Very well done and so cool but the jump to the next level after free is insane. From FREE to $60/month .... $200/month ... $400/month!!!???

I was expecting you can have the free version and after that you could perhaps just pay $60 to unlock the next level, but $60 a month!? I think the company would actual generate more profit selling 1 time upgrades over monthly plans. I just couldn't imagine spending $400 a month on this. A retailer must now sell an additional $1,000 in revenue per month just to break even on this plan and then more to turn a profit. I can't even use my own logo with the free version and I couldn't imagine spending $60/month. Great idea but for at least $720 a year just so I can have my own logo displayed I don't see the value in that.

Sunglassshack
Vereinigte Staaten
Mehr als 5 jahre mit der App
5. August 2016

Super stoked to be using this app! Easy to use - can't wait to see the results!

Xo,
Wildflower

Wildflower Long Island
Vereinigte Staaten
Mehr als 5 jahre mit der App
20. Juni 2016

Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards

Meindl New Zealand
Neuseeland
Mehr als 5 jahre mit der App
Bearbeitet am 7. Februar 2018

I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)

Crate Crochet
Australien
Etwa 5 jahre mit der App
18. März 2022

Easy to setup. Customers love it. Great chat-based customer service! ...............................

One Drop
Vereinigte Staaten
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 19. März 2022

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

7. Februar 2017

Very good service that my loyal customers have taken advantage of. I am soooo grateful for this program. I want to open a storefront someday soon and this app gives me some practice creating brand and company loyalty with my online customers. I have the free version and it's pretty customizable for what I need at this time. I'm happy with the product.

Ivys Tea Co
Vereinigte Staaten
Mehr als 4 jahre mit der App
Bearbeitet am 26. März 2024

Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards (these automations don't cost the developers anything, but they sure do charge for it!)

BEE-OCH
Vereinigte Staaten
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 28. Februar 2023

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️

27. August 2016

Love that I can customize certain aspects for free!

Hazelmoonfly
Vereinigte Staaten
Mehr als 4 jahre mit der App