Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.609)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
15 de febrero de 2025

It’s been helpful to a point, but once you go over your only allowance you can’t access any admin. If it doesn’t ever go back under the limit I was told I still can’t access it unless I go up to the next level which as a small business is out of my league.

Fortunately Andrea came and answered my call and helped me out. So I can access the admin section and amend it and answer customer questions.

Daisy Park
Reino Unido
Alrededor de 7 años usando la aplicación
Smile.io respondió 20 de febrero de 2025

Thank you for your review and feedback. A member of our support team members has reached out via email to address this with you.

6 de febrero de 2025

Helped me fix it

Suppz
Estados Unidos
Más de 6 años usando la aplicación
Smile.io respondió 8 de febrero de 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

23 de enero de 2025

Good experience with customer support, quick service from Lynn

Leina & Fleur
Australia
Más de 7 años usando la aplicación
Smile.io respondió 25 de enero de 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨

13 de febrero de 2025

Prompt and informative, thanks Maggie!

The Herb Depot
Canadá
Casi 6 años usando la aplicación
Smile.io respondió 15 de febrero de 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨

6 de febrero de 2025

We've been happy with Smile as our main rewards platform for several years and have consistently received great support from Lisa and the rest of the team. We'd like to see some additional features such as full integration without a pop-up (harder now with new customer accounts), more granular reporting for ootb emails, and a more robust segmenting engine, the cost and stability has made up for ...

Vibe Jewelry
Estados Unidos
Alrededor de 6 años usando la aplicación
13 de febrero de 2025

Because they were cheaper than Loyalty Lion, we tried Smile.io five years ago and held our breath. Would it work? Fabulously! Did everything we wanted and more. Easy usability, 100% performance, excellent service crew. And constant improvements with no raise in price and no "contracts". Just like it's all supposed to be.

Churchmouse Yarns & Teas
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 15 de febrero de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

30 de enero de 2025

Jade from customer service was so kind and prompt with a response. She not only saved me time but frustration as well. She is a keeper!!!!

Pure Placid Store
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 1 de febrero de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

28 de enero de 2025

Customers love the rewards program and Smile has been a great app. Also the customer service service has been great and very helpful. Would highly recommend.

Bath Sorbet
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 30 de enero de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

Fecha de modificación: 30 de enero de 2025

Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.

Tennis Giant
Canadá
Más de 5 años usando la aplicación
Smile.io respondió 27 de enero de 2025

Thank you for your review - we really appreciate you taking the time to leave it!

18 de febrero de 2025

Great FREE program with lots of options as well as fairly priced paid upgrades. Quick and helpful chat support. Great integration with Shopify POS as well. Customers love that I can help keep track of and redeem their points for them when they shop in-store as well as online.

Pink Pigeon Boutique
Estados Unidos
Casi 4 años usando la aplicación