Calificación general
4,8
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
2 de junio de 2023

So far so good. I had a quick question when I added the app to my Shopify account, and Lisa was quick to answer and offer encouragement. I'm hoping to have enough sales to upgrade one day.

Nauti Nails
Estados Unidos
Tiempo de uso de la aplicación: Alrededor de 2 horas
Smile.io respondió 3 de junio de 2023

Thank you so much for taking the time to leave this review! We appreciate it so much & we look forward to continuing to impress 🤩

- Lisa & the Smile Team💛

2 de junio de 2023

Knew the answers quickly. Would appreciate the feature of being able to allow customers to apply points to shipping without buying a coupon.

Humper Bumper
Estados Unidos
Tiempo de uso de la aplicación: 29 días
Smile.io respondió 2 de junio de 2023

Thank you for taking the time to leave a review and your feedback that I will share with the team. It was a pleasure assisting you today❤️ - Jade & The Smile Team <3

2 de junio de 2023

David and the team at Smile have been great, anything we ever needed they are standing by to assist. Support solves inquiries usually same day and if it is going to be longer they are up front about it.

The biggest thing is you can see they really value our growth, Smile is continuously willing to support us in our endeavors and ensures that they are continuing to provide valuable services and upgrades.

Subimods.com
Estados Unidos
Tiempo de uso de la aplicación: Más de 1 año
Smile.io respondió 2 de junio de 2023

We are truly happy to know you have a great experience using Smile, and hope it will bring lots more success to you as well as joy to your customers! ✨

- the Smile Team 💛

1 de junio de 2023

The customer service was exceptional! Not only did they promptly address my inquiries, but they also provided me with a complimentary month. I am enthusiastic about the program and assessing the results.

Green Organic Market
Colombia
Tiempo de uso de la aplicación: 3 meses
Smile.io respondió 1 de junio de 2023

Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that you are enjoying Smile so far. Don't hesitate to reach out if there is anything else we can help you with!

-Nicole

1 de junio de 2023

Jade was fabulous and helped me with all my questions. It was a great experience, thank you so much.

Bloomsbury Flower Shop
Estados Unidos
Tiempo de uso de la aplicación: 5 meses
Smile.io respondió 2 de junio de 2023

Thank you for taking the time to leave a review and your kind words it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

1 de junio de 2023

App is really amazing and support team is the best. easy implementation, increase in conversions. Kudos!!
Special thanks to maria in support team!!

Pulpvéda
India
Tiempo de uso de la aplicación: Alrededor de 1 año
Smile.io respondió 1 de junio de 2023

We are truly happy to know you have a great experience using Smile, and hope it will bring lots more success to you as well as joy to your customers! ✨

- the Smile Team 💛

31 de mayo de 2023

Cannot speak highly enough of the customer service. They are always quick to reply and super helpful. Great app too.

Bopo Women
Australia
Tiempo de uso de la aplicación: Alrededor de 1 año
Smile.io respondió 1 de junio de 2023

Thank you so, so much for taking the time to leave this heart warming review! Please don't hesitate to reach out if our team can help with anything else at all 💖

31 de mayo de 2023

Support was very helpful and knowledgeable. And all of us shopify customers know how BAD the actual shopify support is. Wow is all I can say about shopify support.... These people at Smile know what they are talking about though!! Recommended

Factory Minibikes
Estados Unidos
Tiempo de uso de la aplicación: Más de 3 años
Smile.io respondió 1 de junio de 2023

Thanks so much for taking the time to leave a review. We really appreciate it and are so glad our support was able to help you :)

30 de mayo de 2023

We have had a good experience with it so far, and the customer service is quick and helpful! Just one small glitch with getting every rewards member their sign up points when using the new customer account in Shopify. Other than that it works great.

Little Roots Bamboo
Canadá
Tiempo de uso de la aplicación: 3 meses
Smile.io respondió 1 de junio de 2023

Thank you so, so much for taking the time to leave this heart warming review! Please don't hesitate to reach out if our team can help with anything else at all 💖- The Smile Team

30 de mayo de 2023

Love the app and their support is super fast. Every time I have a question, they reply on the same day or the day after. It's amazing!

Little Lona
Estados Unidos
Tiempo de uso de la aplicación: Alrededor de 1 año
Smile.io respondió 30 de mayo de 2023

Thanks so much for taking the time to leave a review. We really appreciate it and are so glad our support was able to help you :)