Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.711)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
4 de noviembre de 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
Reino Unido
Alrededor de 1 año usando la aplicación
Smile.io respondió 5 de noviembre de 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

22 de noviembre de 2024

Great solution for loyalty program. Easy to set up and easy to use. Joana was quick to solve my issue at hand. Thank you!

Feel Beautiful
Singapur
6 meses usando la aplicación
Smile.io respondió 23 de noviembre de 2024

Thank you for the 5 star review!

Smile Team ✨

21 de noviembre de 2024

Thank you so much for all your help!

Nolaskinsentials
Estados Unidos
Alrededor de 7 años usando la aplicación
Smile.io respondió 23 de noviembre de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

12 de noviembre de 2024

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
Estados Unidos
3 meses usando la aplicación
21 de enero de 2025

Fast response to my issue.

Operation Cookies
Estados Unidos
Casi 5 años usando la aplicación
Smile.io respondió 23 de enero de 2025

Thank you for taking the time to leave this review. We are glad your issue was resolved promptly!

11 de diciembre de 2024

I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!

Affirm The Word Literary
Estados Unidos
21 días usando la aplicación
Smile.io respondió 13 de diciembre de 2024

Thank you for taking the time to leave us a 5-star review! 🤩

31 de enero de 2025

I needed a bit of extra help getting Smile back up and running after migrating from BigCommerce to Shopify. I received the best service I've ever experienced from an app's team! High quality instruction, prompt attention, and really friendly folks. My thanks to Hannah, Joana, Shelby, and Lynn!

Yiggybean Books + Gifts
Estados Unidos
4 días usando la aplicación
Smile.io respondió 2 de febrero de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 

Smile Team ✨

16 de diciembre de 2024

Very reactive and helpful when contacted.

Kealia Beauty
Francia
Más de 1 año usando la aplicación
Smile.io respondió 17 de diciembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

20 de diciembre de 2024

Shelby was quick and super helpful on the support and the integration was seamless

Grazly
Estados Unidos
6 meses usando la aplicación
Smile.io respondió 22 de diciembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

22 de enero de 2025

It would be nice to have more option on nudges for customers to redeem points at checkout without having to upgrade plans.

Platt Wellness
Estados Unidos
10 meses usando la aplicación
Smile.io respondió 28 de enero de 2025

Thank you for your review and feedback. I believe one of our support team members has reached out to address this.