Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.711)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 17 de enero de 2025

Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget).

Update: The customer service is very good.

Update #2: Joana is pretty incredible - give her a promotion!

Country Life Natural Foods
Estados Unidos
8 meses usando la aplicación
Smile.io respondió 30 de octubre de 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

21 de noviembre de 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Canadá
Alrededor de 2 años usando la aplicación
Smile.io respondió 22 de noviembre de 2024

We smiled reading this review! Thank you so much :)

31 de enero de 2025

Love this platform....super functional and love the VIP Tiers.
Great Customer service too!

eyeam
Reino Unido
4 meses usando la aplicación
Smile.io respondió 1 de febrero de 2025

We smiled reading this review! Thank you so much :)))

11 de octubre de 2024

We have been using this app for a couple of years, the functionality is reliable and my customers love getting rewarded with points that they can use on future purchases. Recently had a question for support and although it wasn't an urgent issue, they responded immediately and thoroughly. Would highly recommend.

Kats Cookiez
Canadá
Más de 3 años usando la aplicación
Smile.io respondió 14 de octubre de 2024

Firstly - thanks for being a loyal Merchant! We are really happy to hear you're finding Smile reliable and that our customer support team were able to advise you quickly.

Fecha de modificación: 17 de diciembre de 2024

Easy to set up and use.

Customer service is amazing!

Goldmania New York
Estados Unidos
Más de 1 año usando la aplicación
Smile.io respondió 1 de diciembre de 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)

28 de enero de 2025

I first got the app and thought, "this is good." Because it was. BUT, stop taking my money bro. It makes it hard enough running a business with only so little cash. I can't burn It on a loyalty program. I would appreciate either lowering your costs or giving more benefits to people. But all in all not bad.

Lil Push
Estados Unidos
7 días usando la aplicación
Smile.io respondió 30 de enero de 2025

Thank you for your review and feedback. A member of our support team members has reached out via email to address this with you.

3 de noviembre de 2024

As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!

Stellarance
Reino Unido
Alrededor de 1 mes usando la aplicación
Smile.io respondió 4 de noviembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

21 de enero de 2025

Le service client est super rapide et efficace. Nous avons des réponses précise afin de répondre à nos intérogation.

Les Sublimes
Canadá
Más de 2 años usando la aplicación
Smile.io respondió 23 de enero de 2025

Merci pour cette belle critique. Nous sommes heureux de voir que vous avez vécu une excellente expérience avec notre équipe !

19 de noviembre de 2024

App is very user friendly, good customer support

From Another
Canadá
Más de 1 año usando la aplicación
Smile.io respondió 21 de noviembre de 2024

Thank you for your lovely review!

15 de octubre de 2024

Easy to setup and customers love collecting and redeeming points.

Great and quick service provided by Hannah

KIN DOG GOODS
Indonesia
Más de 5 años usando la aplicación
Smile.io respondió 18 de octubre de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩

- Smile Team ✨