Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (3.961)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
Fecha de modificación: 28 de agosto de 2024

Smile app is easy to work with, but if you do need help, their customer service team (thanks, Nicole!) is right there and ready to help you out.

Special thanks to Lisa for the prompt answers to my questions (Aug 28, 2024)!

Smidge®
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 15 de octubre de 2023

Thank you so much for your kind review. We really appreciate it! 💖

Smile Team ✨

3 de mayo de 2022

Great app from a team who actually cares. Smile.io routinely look for genuine feedback and went so far as to book a video conference with us to learn about how we get value from their app. The feature set is robust, the Klaviyo integration works, the app is lightweight - it's a complete package that just works.

Wild Ice Botanicals
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 3 de mayo de 2022

Thanks so much for leaving a review :) We are so glad that you are enjoying Smile! It was a pleasure chatting with you today! -Nicole

Fecha de modificación: 1 de febrero de 2024

J'ai eu un très bon service à la clientèle en quelques minutes, ma demande n'était pas possible pour le moment mais elle a été ajouté dans la liste des prochaines requetes pour l'application.

Les Laines Biscotte Yarns
Canadá
Más de 3 años usando la aplicación
Smile.io respondió 11 de abril de 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

Fecha de modificación: 25 de abril de 2024

Smile has been a great asset in offering something a little extra for our customers. And the customer service is great! I had a question recently about combing Smile codes with other Shopify discounts, and Brandon helped me out immediately!

Comic Kingdom Creative
Canadá
Más de 3 años usando la aplicación
Smile.io respondió 6 de junio de 2023

Thank you for taking the time to leave your kind review. It was a pleasure chatting with you today ❤️ - Jade & The Smile Team <3

6 de marzo de 2023

We love having this app as part of the buying experience for our customers. Great way to reward customers and drive/push sales for repeat purchases. Easily see what customers are earning and referring. The sales support staff was excellent in solving some back-end issues we had initially with setup.

Insan K Healing
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 7 de marzo de 2023

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂

9 de noviembre de 2021

I have been using them for about 2 years now. Everything has been amazing with them so far. I just wish they had a built in SMS system as I have also been using Fivestars.com. Currently have over 10,000 customers phone numbers with points accumulated but no way of truly integrating all this into one single system.

Power Up Gaming
Canadá
Más de 3 años usando la aplicación
Smile.io respondió 10 de noviembre de 2021

Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this! 🙌

23 de noviembre de 2023

Smile is an awesome platform with a friendly UX.
Customer support has been outstanding. Any questions I had were promptly addressed, and the team seemed genuinely invested in ensuring I had a positive experience. Special mention to Brandon! :)

Himalaya Wellness (Europe)
Polonia
Más de 3 años usando la aplicación
Smile.io respondió 25 de noviembre de 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨

Fecha de modificación: 1 de agosto de 2023

Great app. Highly recommended. The customer support team is also very good at responding at the appropriate time.

Buce Plant
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 18 de enero de 2021

Thank you so much for the review and 5 stars! We're so happy to hear our Support team was able to help out! 😄

16 de octubre de 2023

We have been using Smile for two years, and it's been great. Their support is incredible.

Evolution Power Tools USA
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 17 de octubre de 2023

Thank you so very much for being a merchant with us these last 2 years! We also love to hear the word 'incredible' when it comes to our support team, so thank you for that as well 💖

Yours in loyalty,

✨ Smile Support Team ✨

20 de mayo de 2021

I use this app for referral and the customer service is great and always helping. Very simple to use. Thank you !

Les Petits Prödiges
Francia
Más de 3 años usando la aplicación
Smile.io respondió 20 de mayo de 2021

Thank you so much for the 5-star review ✨- merci beaucoup! - Joana