Smile: Loyalty Rewards Program
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Sweet Tooth has been really easy to install, update and work with. It looks good, and great support so far. Abby was very helpful today in reminding me exactly how to import new codes when mine ran out :)
Fantastic customer support! Fast response time.
Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))
I love how quickly customer support responded to my chat question and resolved my problem on the spot. I've been using Smile for a little while to build up customer loyalty and so far I love rewarding them with discounts instead of always doing big sales. It makes them feel more special and encourages repeat orders and referrals. Wish they would include "free gift" redemption on the free plan though. But other than that, new start-ups is lucky to have these apps boost their brand at the beginning stages. Keep it up Smile Team!
Thank you so much for your kind words! We can definitely share your feedback with the rest of our team 😄
I had troubble linking the client account to the smile.io app.
Roel helped me and everything was setup within a few hours only!
Thank you :)
At first, it seemed like a great loyalty app. After the expense of switching from Marsello and their horrible customer support, we chose Smile. We have over 5000 customers and the app treats everyone that does not provide an email address as a guest. The problem is that it does not credit them for their purchases even after changing the setting. Now we have to find another loyalty app and spend the expense to convert our customers. Very disappointed.
Hi! 👋 Thank you for leaving your candid feedback - that's pivotal for our growth! 🙏 We are reviewing the matter internally, and we will be reaching out as soon as possible, or feel free to contact us at help@.smile.io
Best value out of all the review apps, and good and speedy customer support!
Highly recommended... :)
Thank you so much for your kind review! It was lovely chatting with you today 😊
Lisa - Smile Team ✨
I have been very impressed by the support and customer service for this app. We plan to use it for our Point of Sale, and are moving our e-com over to shopify as well and will use it there as well to have a unified experience.
Thank you so much for taking the time to leave us this review! ✨ We're so glad that our support team was able to help :)
I've used several apps and never written a review...but this one is AWESOME. Easy to set up and just works!!! I had people using it within minutes of installing and many have spent their points on coupons. I wish all my shopify tools were this easy and useful!!
Great Experience! We are using it in al ways and form and it´s helping us a lot. Thanks for the costumer support its quick and very good.
Thank you so much for the review! We're so excited to have you here as a Smile merchant!
Great customer support! Elie helped us very quickly and was able to solve our issues within minutes.
Thanks so much for your review! We're so glad to hear that our support team was able to help ✨