Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.667)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 9 de noviembre de 2021

I am a small business that uses this program to add to our customer experience. I have not launched our business just yet but this company is extremely easy to contact when I have questions. Recently I needed to know the specific difference between guest and member status. They answered my question in detail within a couple minutes. I 100 percent recommend this app. www.urijahjevann.com

Urijah Jevann
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 10 de noviembre de 2021

Thank you so much for your review 💖
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

3 de julio de 2024

I recently had the pleasure of receiving assistance from Lynn at Smile.io, and I cannot express enough how grateful I am for her exceptional support. From the very beginning, I was having a lot of difficulty navigating through some of the features and functionalities of the platform. However, Lynn was there to guide me every step of the way.

Lynn's patience and dedication were evident throughout our interactions. She took the time to thoroughly understand the issues I was facing and provided clear, step-by-step instructions to resolve them. Her explanations were always easy to follow, and she made sure that I was comfortable with each step before moving on to the next.

What truly stood out was Lynn's unwavering commitment to ensuring that I had a positive experience. She never rushed through our conversations and was always willing to go the extra mile to help me understand the solutions. Her friendly and professional demeanor made the entire process much less stressful and more manageable.

In addition to her technical expertise, Lynn's customer service skills are truly commendable. She was always prompt in her responses and consistently provided helpful and insightful advice. It's clear that she genuinely cares about her clients and takes pride in her work.

Given the outstanding level of service that Lynn provides, I firmly believe that she deserves recognition and a raise for her hard work. Her dedication to helping customers and her ability to make complex issues seem simple are invaluable assets to Smile.io. Lynn's support has not only resolved my issues but also left me with a very positive impression of the company.

Thank you, Lynn, for your exceptional service and for making my experience with Smile.io so much better. Your efforts are greatly appreciated!

SVNE Organics
Reino Unido
Alrededor de 1 mes usando la aplicación
Smile.io respondió 6 de julio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Fecha de modificación: 12 de mayo de 2022

Jade and Joshua have been great. We had an issue and he has helped sort out a plan for us to make this work better for our customers

Poppy's Picnic
Reino Unido
Alrededor de 3 años usando la aplicación
Smile.io respondió 20 de abril de 2022

It was a pleasure helping today! Thanks so much for taking the time to leave a review :) -Jade <3

31 de mayo de 2016

Love this app!! It is very easy to use! If you need help, they have a quick and amazing team that will help you solve any issue!

I highly recommend this app!

Bentbycourtneyjewelry
Estados Unidos
Alrededor de 3 años usando la aplicación
17 de octubre de 2023

Excellent communication and support from David @ Smile

Caterline
Reino Unido
Alrededor de 3 años usando la aplicación
Smile.io respondió 18 de octubre de 2023

Thank you for your kind words. We think David is excellent too.

Cheers

The Smile team

19 de marzo de 2016

Excellent! All the important features needed for loyalty schemes. The social media options are great...

Saifmodesty
Reino Unido
Alrededor de 3 años usando la aplicación
14 de marzo de 2024

Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.

Upside Goods Co.
Estados Unidos
Más de 2 años usando la aplicación
Smile.io respondió 16 de marzo de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

19 de junio de 2021

Very easy to use. I was able to watch a YouTube video and figure it out on the first try. Still making sure I have it all correct. So far so good

Designs By Us 2021
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 19 de junio de 2021

Thank you so much for taking the time to write this review 🤩

7 de febrero de 2024

Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!

Fourth and Main on Laurel
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 9 de febrero de 2024

So glad to hear Jade was able to help you with adding Smile to your checkout experience!

If you need anything else, we're happy to help 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

27 de agosto de 2021

Five stars for a very prompt reply from the support staff even before I started using the app. Will update my review once I try out the app.

Croatia Honestly
Reino Unido
Alrededor de 3 años usando la aplicación
Smile.io respondió 28 de agosto de 2021

Thanks for sharing your kind and honest feedback :) We'd love it if you could come back and update the review once you've had some more time with the app! 🙏