Calificación general
4,9
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
16 de enero de 2024

I had been struggling with a technical issue between two apps (Termly) and the Smile Team were quick to sort it and look into it. They kept me updated and also helped get Smile back up and running on my site. Really grateful to them!

Dalia Botanique
Reino Unido
4 meses usando la aplicación
Smile.io respondió 30 de enero de 2024

Thank you for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛

We are so delighted to hear that you have had great experiences with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

8 de enero de 2024

Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support

Rolling In Dough Bakery
Estados Unidos
Casi 2 años usando la aplicación
Smile.io respondió 10 de enero de 2024

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

24 de abril de 2024

This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently.
It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)

Bastiano Bonheiden
Bélgica
2 días usando la aplicación
Smile.io respondió 26 de abril de 2024

Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖

For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)

Lynn - Smile Team ✨

4 de abril de 2024

Always available and always helpful!

Rosarium Garden Center
Estados Unidos
Alrededor de 1 año usando la aplicación
Smile.io respondió 5 de abril de 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

12 de marzo de 2024

Everything works great, was a nice addition to the store for our members

Raghouse
Estados Unidos
5 meses usando la aplicación
Smile.io respondió 14 de marzo de 2024

Thank you so much for the kind review💖

If you need any help, please do not hesitate to reach out.

Jade & The Smile Team ✨

24 de enero de 2024

I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!

Gussy Up Bow Co.
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 27 de enero de 2024

Thank you so much for taking the time to leave this review! We really appreciate it! 🤩

22 de febrero de 2024

Super helpful customer service team.
App could do with better built-in analytics.

Manuka South
Nueva Zelanda
Más de 3 años usando la aplicación
Smile.io respondió 28 de febrero de 2024

Thank you for your review, we are so glad that our customer service team was able to help you! One of our team members has reached out to find out more about your analytics needs - we appreciate your feedback here :)

15 de abril de 2024

They have good customer support and a lot of valuable documentation to help you set up your rewards program. Jade helped me a lot!

La Margarita Wonderfood
Estados Unidos
18 días usando la aplicación
Smile.io respondió 17 de abril de 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

3 de abril de 2024

Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!

agnogrocery
Chipre
Más de 2 años usando la aplicación
4 de marzo de 2024

Lisa Gallagher was extremely helpful in getting my questions answered!

invisaWear®
Estados Unidos
Alrededor de 1 año usando la aplicación
Smile.io respondió 5 de marzo de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨