Smile: Loyalty & Rewards
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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I love how quickly customer support responded to my chat question and resolved my problem on the spot. I've been using Smile for a little while to build up customer loyalty and so far I love rewarding them with discounts instead of always doing big sales. It makes them feel more special and encourages repeat orders and referrals. Wish they would include "free gift" redemption on the free plan though. But other than that, new start-ups is lucky to have these apps boost their brand at the beginning stages. Keep it up Smile Team!
Thank you so much for your kind words! We can definitely share your feedback with the rest of our team 😄
I had troubble linking the client account to the smile.io app.
Roel helped me and everything was setup within a few hours only!
Thank you :)
Best value out of all the review apps, and good and speedy customer support!
Highly recommended... :)
Thank you so much for your kind review! It was lovely chatting with you today 😊
Lisa - Smile Team ✨
This is one of the very few companies that go above and beyond to make the customers happy. Roel answered my support ticket and changed my checkout to work the way we needed it within 10 minutes. No kidding, and even though it might not be part of how the software should have worked, they didn’t even charge me for it. While we are running from one app to another because the apps don’t work and the support is totally missing, this is the example on how it should be in a perfect world. Thank you Roel and Smile.io to make this world a little more perfect!
I've used several apps and never written a review...but this one is AWESOME. Easy to set up and just works!!! I had people using it within minutes of installing and many have spent their points on coupons. I wish all my shopify tools were this easy and useful!!
Great customer service! awesome! It seems to be user friendly. I would suggest allowing customers to send emails out with referral reminders and also adding a Pinterest options for actions!
Thank you so much for your review and feedback! We'll definitely pass those along to our product team - great ideas! 💖
We're so glad to hear that you're loving our app and customer service!
Great customer support! Elie helped us very quickly and was able to solve our issues within minutes.
Thanks so much for your review! We're so glad to hear that our support team was able to help ✨
Great service from Nicole in helping me get on a different plan that actually saved me money and better fits the needs of our business.
Thank you so much for your kind review we really appreciate it. 🙏
Please let us know if there is anything else we can do to help.
Cheers,
The Smile team 💛
Smile has been a great app for our loyalty program. It's full of features, but not confusing to use like other apps available. Really appreciate how Smile have prioritised the UX for both the end users and also us as a merchant. The new 'Points at Checkout' feature is great!
Their customer support is also very responsive and helpful!
Thank you for taking the time to leave such a kind review ❤️ We are so happy to hear that you are enjoying Smile and all the features! Please feel free to reach out if you need anymore assistance - The Smile Team
easy to use and fun to explore