Smile: Loyalty & Rewards
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I had some questions and Lisa from the chat bubble was able to walk me through it and give me many options of how to do what I was trying to do. Thanks Lisa!
Hi again 👋 It was a pleasure chatting with you today! I am so glad that you are loving Smile and we were able to help you out 😁 Thanks for taking the time to leave a review! -Nicole
Smile has been great to work with. Since implementing our loyalty rewards program about 18 months ago our repeat transactions have increased and so has our traffic from referred customers. We also use Campaign Monitor (formerly Conversio) as an integration and being able to include a customer's reward point status in our emails has been a major benefit. The team at Smile is always quick to respond and helpful, and we've enjoyed our partnership!
Thank you so much for taking the time to leave us this lovely review 💖
It makes us so happy to hear that your repeat transactions and traffic have increased! 💪
So far it has been really easy to use and setup. We were paying for a really expensive program but found this has all of the same features for a fraction of the price.
Thanks for letting us know you like what you see! Pricing is important to us, we want businesses to get the most value out of the program as they can 😁
suitable loyalty application. cheaper. however I can't find "contact us". You should have a contact section via email or chat
Thank you for taking the time to leave a review, we really appreciate it : ) You can reach us at help@smile.io or go to our footer links and click the contact us link or you can jump into our live chat :D
Excellent app! very customer-friendly. I must say as good as the app is, the customer service is actually even better!
Thank you so much for leaving us a review! I'm so glad to hear we were able to help you!
Smile has been a relatively user-friendly and straight-forward app. More importantly, responsive customer service as that makes all the difference.
Thank you so much for your kind words! We're so happy to hear that our team was able to help out 💖
So easy to use and great customer service. Has all the great features for most paid apps on their free plan so really good for starting out.
Thank you so much for the five stars! We really appreciate it! 😍
I've only used it for a few hours, but I'm pleased with it so far. It was easy to set up, and it's nice that you can choose to keep it very simple with a point system as a start and then, later on, add more features.
Thank you so much for choosing our app and for leaving us this wonderful review ✨
Enjoyed the several different modifications to make rewards unique to your store and the pop-up is a great feature. Easy to use and make any necessary modifications to customer accounts. Would highly recommend!
Thank you very much for the five-star review! We're happy to hear that you're loving our app. 😄
Easy and simple quick and efficient support with my small problem. Definitely great to have on demand customer support!
Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you today & glad we were able to solve the issue quickly & efficiently 💪🤩
💖 Lisa