Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.537)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
16 de julio de 2024

We've had a fantastic experience setting up our loyalty program with Smile. The platform is user-friendly and offers a variety of customization options to suit our needs. Whenever we had questions or needed assistance, the Smile support team was always prompt and helpful. We are very happy with the overall service.

DoggieLawn
Estados Unidos
Casi 3 años usando la aplicación
Smile.io respondió 18 de julio de 2024

Thank you for this lovely review! We are so happy to hear you've found the platform to have ample customization options and our support were quick to help with your questions!

8 de septiembre de 2024

Give Karen a raise! Super efficient and helpful service ♥️

& Again
Nueva Zelanda
Más de 3 años usando la aplicación
Smile.io respondió 10 de septiembre de 2024

Thank you so much for taking the time to leave this wonderful review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

25 de septiembre de 2024

Jonna is great. Solved my problem quickly. Great app Great Jonna

Matein
Estados Unidos
Casi 2 años usando la aplicación
Smile.io respondió 27 de septiembre de 2024

Thanks for taking the time to leave this lovely review! So glad Joana was quick to solve the issue. Please do not hesitate to get back to us with any questions🙂

Lynn - Smile Team✨

15 de octubre de 2024

App is really in depth and the support team are incredibly helpful. Highly recommended.

Powerlete
Reino Unido
Más de 2 años usando la aplicación
Smile.io respondió 16 de octubre de 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

26 de octubre de 2024

Smile's customer service is great. We hope to offer varied points-to-discount redemption options for each VIP tier in the future, allowing each tier a different maximum discount achievable through points.

JALIZA
Estados Unidos
4 días usando la aplicación
Smile.io respondió 28 de octubre de 2024

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)

22 de agosto de 2024

Lisa was great. Her communications were clear and helpful - including step-by-step screen shots and suggested text when I needed it. Thank you!

Perennial Refill Hub
Estados Unidos
Alrededor de 1 mes usando la aplicación
Smile.io respondió 23 de agosto de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

10 de septiembre de 2024

Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!

Vervazi
Estados Unidos
2 meses usando la aplicación
Smile.io respondió 13 de septiembre de 2024

Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)

23 de agosto de 2024

Very helpful advise from Shelby! easy to navigate and clear information.

Ediit
Reino Unido
6 meses usando la aplicación
Smile.io respondió 26 de agosto de 2024

Thank you for the 5-star review! I'm happy that I could help. 🙂

Shelby - Smile Team ✨

26 de septiembre de 2024

We had nothing but issues with 3 other Loyalty Programs, and are so happy to say that Smile is the only app that ticks every box we need (and what we believe is the absolute fundamental features of a loyalty app to engage customers during purchasing and checkout). Well done Smile! And a special shout out to Lisa for all her help during the onboarding and my endless questions and need for support. Thank you so much for all your help Lisa!

Newtrino International
Portugal
4 días usando la aplicación
Smile.io respondió 29 de septiembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

29 de agosto de 2024

Easy to use and the customer service is very helpful and fast at answering my questions

Sukar
Estados Unidos
Alrededor de 2 años usando la aplicación
Smile.io respondió 31 de agosto de 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨