Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.667)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
7 de junio de 2021

I love everything about this app and their customer service. They reply in a timely manner and followup.

Suzi's Sweet Shoppe
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 8 de junio de 2021

We're so happy to hear that 🥰
Thanks so much for leaving us this lovely review!

26 de julio de 2016

It's pretty easy to use and guides you step by step trough the whole process!

Jetz Com
Estados Unidos
Alrededor de 3 años usando la aplicación
21 de abril de 2016

Great app. Easy to set up and get running right away.

Loyal Canine Company
Canadá
Alrededor de 3 años usando la aplicación
Fecha de modificación: 6 de octubre de 2021

Great customer service! awesome! It seems to be user friendly. I would suggest allowing customers to send emails out with referral reminders and also adding a Pinterest options for actions!

Headbands of Hope
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 6 de octubre de 2021

Thank you so much for your review and feedback! We'll definitely pass those along to our product team - great ideas! 💖
We're so glad to hear that you're loving our app and customer service!

27 de junio de 2018

This is a very good app.I love it !

Lanzonia
China
Alrededor de 3 años usando la aplicación
Fecha de modificación: 31 de mayo de 2021

I came across an issue regarding a customer not receiving their rewards points accordingly, and the rep Tess provided me with a very detailed response and helped with troubleshooting the issue efficiently! The issue turned out to be due to the customer and not the app itself! Thank you so much for your support!

OnceMoreWithLove
Canadá
Alrededor de 3 años usando la aplicación
Smile.io respondió 31 de mayo de 2021

Tess is rock star! We are so lucky to have her in our team and so happy to hear that the issue was resolved quickly. We're always here to support you!

25 de abril de 2022

Always speedy, great customer service when we've ran into any issues! We've had a great experience with the free version and definitely considering upgrading to paid in the future.

Trudy's Hallmark
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 25 de abril de 2022

Great chatting with you today, glad I was able to help! Thank you so much for your feedback! -Joshua

11 de marzo de 2022

We've been with SMILE for as long as we can remember! Super great app + Excellent customer service!

LING Skincare
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 14 de marzo de 2022

Thank you SO much for your lovely review 💖 We're so flattered 😭
Please don't hesitate to reach out to us whenever if we can help with anything at all!

Fecha de modificación: 9 de noviembre de 2021

I am a small business that uses this program to add to our customer experience. I have not launched our business just yet but this company is extremely easy to contact when I have questions. Recently I needed to know the specific difference between guest and member status. They answered my question in detail within a couple minutes. I 100 percent recommend this app. www.urijahjevann.com

Urijah Jevann
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 10 de noviembre de 2021

Thank you so much for your review 💖
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

Fecha de modificación: 12 de mayo de 2022

Jade and Joshua have been great. We had an issue and he has helped sort out a plan for us to make this work better for our customers

Poppy's Picnic
Reino Unido
Alrededor de 3 años usando la aplicación
Smile.io respondió 20 de abril de 2022

It was a pleasure helping today! Thanks so much for taking the time to leave a review :) -Jade <3