Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.657)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de febrero de 2025

great customer service

Vibe Jewelry
Estados Unidos
Alrededor de 2 años usando la aplicación
Smile.io respondió 21 de febrero de 2025

We really appreciate your review - thanks!

25 de febrero de 2025

Great Customer Service!

Janado | The Smarter New
Alemania
Casi 2 años usando la aplicación
Smile.io respondió 26 de febrero de 2025

Thanks so much for taking the time to leave this review - we are happy to hear our team were able to support you!

27 de febrero de 2025

Good response on customer service and the app is easy to use.

GRMS, gourmetcoffees.com
Estados Unidos
Alrededor de 2 meses usando la aplicación
Smile.io respondió 28 de febrero de 2025

Thank you for taking the time to leave this review! We are happy to hear you find the app easy to use.

5 de diciembre de 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
Letonia
10 meses usando la aplicación
Smile.io respondió 6 de diciembre de 2024

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

20 de febrero de 2025

Very good support from Lisa.
Prompt to reply and solved the issue quickly.

Sow & Arrow
Reino Unido
29 días usando la aplicación
Smile.io respondió 22 de febrero de 2025

Thank you so much for taking the time to leave this review 💖

21 de noviembre de 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Canadá
Alrededor de 2 años usando la aplicación
Smile.io respondió 22 de noviembre de 2024

We smiled reading this review! Thank you so much :)

29 de octubre de 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
Estados Unidos
6 meses usando la aplicación
Smile.io respondió 31 de octubre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

5 de noviembre de 2024

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if you're not amazingly tech-savvy (I'm reasonably adept) then it takes a while to get your head around the intricacies. Overall, fantastic support and I have very little to complain about considering that I'm currently using the free plan which gives a great 'basic' offering plus unfaultable customer service. I'm looking forward to understanding Smile.io more and hopefully it won't be long until we're able to upgrade to the better paid plans.

(Thank you again, Shelby. You're a star!)

MALA Home Fragrance
Reino Unido
6 meses usando la aplicación
20 de febrero de 2025

Lisa was very helpful and effecient. Many thanks

Kedar Health
Ghana
Más de 1 año usando la aplicación
Smile.io respondió 25 de febrero de 2025

Thank you for your review and feedback. I've reached out via email to address this with you.

12 de noviembre de 2024

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
Estados Unidos
3 meses usando la aplicación