Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.644)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
6 de noviembre de 2024

Great customer service

Dr. Alex Loyd
Estados Unidos
Casi 3 años usando la aplicación
Smile.io respondió 8 de noviembre de 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

10 de octubre de 2024

Shelby was extremely helpful and followed up with me several times to make sure I had all my questions answered. Excellent customer service!

Frenchie Tale
Estados Unidos
4 días usando la aplicación
Smile.io respondió 12 de octubre de 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

29 de agosto de 2024

I had contacted Smile support months ago, and I was disappointed that the Redeem Points functionality was not available in our checkout. They said they would provide my feedback to the development team. I just received an email out of the blue (from a person, which is even better) that the feature is now functional, and it's already active in our checkout. That is great customer support!

EnGenius Store
Estados Unidos
8 meses usando la aplicación
Smile.io respondió 30 de agosto de 2024

Thank you so much for providing us with your feedback and for this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨

4 de diciembre de 2024

Customer service went above and beyond.

Pine & Moss
Estados Unidos
Más de 4 años usando la aplicación
Smile.io respondió 6 de diciembre de 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

24 de septiembre de 2024

Love this app, no issues at all over the past couple of years!

Vintage Belle Noire
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 27 de septiembre de 2024

Thank you so much for this 5-star review. We really appreciate the kind words. We’re here for you anytime!🙏

Lynn - Smile Team✨

7 de noviembre de 2024

I'm a new customer but so far, so good! Customer service is very responsive and helpful.

Chthonic Star
Estados Unidos
15 días usando la aplicación
Smile.io respondió 9 de noviembre de 2024

Thank you for your review! We appreciate you taking the time to leave it.

Fecha de modificación: 19 de septiembre de 2024

I am very satisfied to every features I experienced with Smile. The team also has a great customer relationship management that very helpful to find the best solution for every case we found.

Buttonscarves
Indonesia
Más de 3 años usando la aplicación
Smile.io respondió 28 de agosto de 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

11 de noviembre de 2024

Karen was very helpful, patient and knowledgeable.

"Eye Am Nu" Designs & More
Estados Unidos
Alrededor de 2 años usando la aplicación
22 de octubre de 2024

Great App, great service. We highly recommend it, for your store and for your customers.

PERGAMINO | COLOMBIA
Colombia
28 días usando la aplicación
Smile.io respondió 1 de noviembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

30 de diciembre de 2024

Being billed after i cancel the subscription!

The Smart Cookies®
Catar
Más de 3 años usando la aplicación
Smile.io respondió 9 de enero de 2025

Thank you for sharing your concerns with us! A member of our billing team has already reached out to you and resolved the issue.