Calificación general
4,9
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
10 de enero de 2024

Brandon helped me with my questions today.
Very quick response time, answered my question simply and even gave me all the neccesary links to create a QR code to refer people to sign up whilst shopping in store.
10/10 service

Loyal Nutrition
Australia
5 meses usando la aplicación
Smile.io respondió 13 de enero de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

4 de enero de 2024

We have used Smile for ages now, its a good app and customers love it. We use it instore and online with great success. Customer support is always speedy and great!

Sprouts of Bristol
Reino Unido
Alrededor de 3 años usando la aplicación
Smile.io respondió 6 de enero de 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

21 de marzo de 2024

by far the best customer service provided by an app and one of the easiest to use interfaces

Benir Clothing
Reino Unido
8 días usando la aplicación
Smile.io respondió 23 de marzo de 2024

Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!

16 de abril de 2024

Helpful customer service

Fake Bake, LLC
Estados Unidos
Más de 1 año usando la aplicación
Smile.io respondió 18 de abril de 2024

Thank you for your lovely review. If you have any other questions we will be happy to help!

6 de febrero de 2024

outstanding customer support and big shout out to Maggie for her prompt responses and really go above and beyond to help me install extra features.

RoasterCup
Luxemburgo
Alrededor de 2 meses usando la aplicación
Smile.io respondió 7 de febrero de 2024

Thanks for taking the time to write this review and let us know how helpful Maggie was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶

- Smile Team✨

15 de enero de 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Perú
9 meses usando la aplicación
Smile.io respondió 16 de enero de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

11 de marzo de 2024

SERVICE WAS GREAT EVEN THOUGH THE APP WASNT A FIT

Addicted Lifestyle
Estados Unidos
3 días usando la aplicación
Smile.io respondió 14 de marzo de 2024

Thank you so much for your review and sharing! <3

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

24 de abril de 2024

Amazing customer support. Really wanted to help me make the app work just for me!!!

Opie Way
Estados Unidos
2 días usando la aplicación
Smile.io respondió 25 de abril de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

4 de abril de 2024

Very quick response and helped immediately! Loved the dog gifs - brightened my day.

Exponent Beauty
Estados Unidos
12 días usando la aplicación
Smile.io respondió 5 de abril de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)!

Lisa - Smile Team✨

Fecha de modificación: 14 de diciembre de 2023

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Caffeine & Legends
Estados Unidos
Casi 4 años usando la aplicación
Smile.io respondió 13 de diciembre de 2023

Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.

Best regards

David