Smile: Loyalty & Rewards
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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I needed some help with figuring out how my customers can redeem their rewards and the customer service team did a fantastic job helping me. They even created a nice graphic making easy for my customers to follow.
Thank you so much for the review! We're happy to hear our Merchant Experience team were able to help out and go beyond your expectations.💛
Excellent company to deal with, they are so prompt at replying to any queries. I had recent dealings with Hannah and she went above and beyond to assist our query. Definitely would recommend.
Thanks for leaving a review! We agree that Hannah always goes the extra mile 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Nice app ! Easy installation and pretty user friendly !
Just started using this on a friday afternoon - Noticed referrals in Google analytics on Monday morning - check the stats in the app to find that it had created 2 sales over the weekend! For repeat customers this is gold - have now enabled to the referral for a discount for both the current customer and the potential new customer - looking good! - I am really fusssy I what I review - if you have a customer base that love your products this could be watrh a literal fortune
Joana was just amazing! She went above and beyond to explain everything to me with examples. It's the level of customer service you rarely see these days! Thank you Joana!
Thanks so much for the 5-star review! 🌟
We were having issues with the app. After reaching out and trying to figure it out with a previous employee, with unfortunately no success, Joana stepped in. She answered allllll my questions and only rested once everything was resolved. We reviewed a lot of information, and at the end of the day, she was very communicative, patient, and great to work with. We do like the loyalty app; it is a little expensive each month to add more buildable features, but at the end of the day, it is still great.
A great feature to add on would be to show both online and in-store shoppers the points on the receipt/checkout that they have accumulated after that purchase, and a summary of total points.
Thank you thank you!
Joana is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
Excellent program, already seeing results! Highly recommend!
so far so good, and I really like their support Team. I talked to Nicole... Testing and all is awesoe
It was great chatting with you today! We really appreciate you taking the time to leave a review. Thanks so much! We're so happy that you are enjoying Smile so far. Don't hesitate to reach out if you need anything 💛 Nicole
I have noticed that Smile application management/support is professional and works really hard to offer good customer service. The application is reliable, relatively easy to use and not very expensive. And, using it can make your brand stand out.
Thank you so much for your review, and for sharing your nice experience with the setup! We're so glad to hear that ✨
Excellent app! Excellent support!