Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.566)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
7 de septiembre de 2022

Easy for me to set up, a bit harder for the customers to use, but still the best I have found. Support is quick and to the point. :) I would have appreciated a more directly integrated "you have these many points, do you want to use them" rather than going through the process of exchanging points into reward vouchers and then using the code. Many of our older users find this impossibly complicated.

Martinsson King
Suecia
Alrededor de 2 años usando la aplicación
Smile.io respondió 7 de septiembre de 2022

Thank you so much for leaving us a review! 😀 Thanks so much for this feedback, we have some exciting new upgrades for checkout in the works I have a feeling you're going to love! Stay tuned! ✨

Cheers,
Joshua - Smile Team 🧙‍♂️

26 de mayo de 2016

Great app. Looking forwards to my customers receiving loyalty rewards

Myprettyweek
Reino Unido
Alrededor de 2 años usando la aplicación
Fecha de modificación: 18 de agosto de 2022

Agent Joshua was really nice, can't say enough good things about the customer service! I'm glad we can rely on it!

Pink Panda
Estados Unidos
Alrededor de 2 años usando la aplicación
Smile.io respondió 25 de noviembre de 2021

Thanks so much for your 5-star review! 🤩 We're glad to hear about your experience with our customer service team! 🙌

11 de julio de 2023

Very helpful and quick responses. She walked me through the answers to all my questions and helped me decide to switch my loyalty program to Smile. With their features and price, I'm super happy using them now. Switching to them was the best thing for my customers

Chris's Ice Cream
Canadá
Alrededor de 2 años usando la aplicación
Smile.io respondió 13 de julio de 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

17 de diciembre de 2021

No real persistent issues with the app. The support team, specifically Jade, is always super pleasant and quick to help!

SARAH BRIGGS
Estados Unidos
Alrededor de 2 años usando la aplicación
Smile.io respondió 7 de enero de 2022

Thanks so much for taking the time to leave us a review 🙌

8 de noviembre de 2016

Love it! Makes it easy to reward customers for their Loyalty

The Whole Body Naturals
Estados Unidos
Alrededor de 2 años usando la aplicación
Fecha de modificación: 19 de julio de 2023

We have been using smile.io for over a year now and it has been fantastic! Loyalty programs in general are a great implementation for most e-commerce businesses but smile have been extra great because of their support. The ability to message in at anytime, all their agents are friendly, very knowledgeable and quick to respond which makes everything with this integration a whole lot easier!

Accio! Box
Estados Unidos
Alrededor de 2 años usando la aplicación
Smile.io respondió 25 de agosto de 2021

Thank you so much for your lovely review! Looking forward to seeing the app on your live site, and we'll be here if you need assistance at any time ❤️

19 de julio de 2016

This is my first shopify account and I'm excited to be able to reward my clients!

Digitaldetours
Estados Unidos
Alrededor de 2 años usando la aplicación
14 de mayo de 2016

Amazing and free app, has increased customer retention significantly

Lawnkart
India
Alrededor de 2 años usando la aplicación
Fecha de modificación: 1 de septiembre de 2016

Can't believe the positive feedback from customers I've received about this reward program! I am so happy to be able my customers awesome and fun ways to save!

Ruffles And Stuff
Estados Unidos
Alrededor de 2 años usando la aplicación