Smile: Loyalty & Rewards

Great app that does everything we need it to. Super helpful support team always on hand to answer any questions.

Literally free and I love it omg get it!! I feel like this will allow for more customers to come back!

*Update on previous 4 star review

So it seems Smile has decided to pull back what they offer on the free plan and has pushed some of the basic features things to $199USD (not even the $49USD plan) which is dissapointing. I think pulling features back on a "sticky" product is a bit of a sneaky trick because business owners are unwilling to change an app that has lots of their customer data integrated into it. Adding new features to entice people to upgrade or pay is a much nicer way of doing things. My initial annoyance with the app still hasn't been fixed 6 months later and I still have customers wanting to include freebies on the order they just placed, which causes us issues and upsets customers, they need to fix it so that rewards get emailed to the customer after the order has been fulfilled. I'm going to start looking at a new rewards program, this one just isn't working well for us and causes me annoyance on a weekly basis.

Great app. would give 5 stars however, please please please can you reinstate reward customers when the financial status is shipped for shopify customers, instead of paid. It is causing lots of admin headaches in our company and upsetting customers. The issue is a customer makes a purchase then gets a reward email immediately then wants to bundle / redeem the reward with the order they just placed, we use a 3PL and don't get always get a chance to change the order and really its not generating return business, instead just costing us money and upsetting customers when we cant combine the order.

Good service helping me understand the app and deleting old coupon code! Thanks Maggie!

Great support, very fast and absolutely friendly and competent. Thank you!
Die Probleme wurden zügig und sehr kompetent gelöst. Vielen Dank!

I use this app to reward my repeat customers. Face to face interactions being restricted at this time. It was a way to reach out and say thanks.

Set up very easy, lovely user friendly interface that's made for real people - nicely done Sweet Tooth! However it's disappointing that you can't edit some really basic colour choices as part of the 'customise' process...unless you upgrade of course!! Almost deleted the App when I realised this as I feared the whole 'Free' thing would have too many limitations. But, persevered largely because of the positive reviews for the free version... In terms of how well it works we'll have to wait and see what happens! Fingers crossed....

Sweet Tooth gave me the opportunity to say "Thank You" to my customers in a different way. With a loyalty program, I created an easy to manage CRM program that will add sales to my company.

Love Smile's easy interface and plugin to Klaviyo email integration. Plus prompt support when needed so thank you!

Very good app, would prefer if there were more options than just having the tab, as i think this makes my site look a bit spammy. but maybe this is just as im using the free plan