Smile Loyalty Referral Program

Smile Loyalty Referral Program

Reseñas (6.695)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
26 de agosto de 2020

Smile has been great to work with. Since implementing our loyalty rewards program about 18 months ago our repeat transactions have increased and so has our traffic from referred customers. We also use Campaign Monitor (formerly Conversio) as an integration and being able to include a customer's reward point status in our emails has been a major benefit. The team at Smile is always quick to respond and helpful, and we've enjoyed our partnership!

ReThinkOil
Estados Unidos
Casi 2 años usando la aplicación
Smile.io respondió 26 de agosto de 2020

Thank you so much for taking the time to leave us this lovely review 💖
It makes us so happy to hear that your repeat transactions and traffic have increased! 💪

Fecha de modificación: 13 de septiembre de 2024

Overall Smile has been a great company/app to install and work with, I trialled a few different apps before happily settling on Smile. We've had over 2000 orders influenced by the rewards in the short time we've had the program. Customer service has been amazing, working with Hannah on a few small things and she has been a gem to talk with, she really is 1 in a billion to talk to! So helpful!

Empress Athleticus
Australia
Casi 2 años usando la aplicación
Smile.io respondió 13 de diciembre de 2023

Thank you so much for your review - it's awesome to see how Smile is having an impact on your business! We are also so glad Hannah was able to provide you with some great service! We look forward to seeing your loyalty program grow :)

1 de abril de 2022

So far it has been really easy to use and setup. We were paying for a really expensive program but found this has all of the same features for a fraction of the price.

Keksi Cookie Company
Estados Unidos
Casi 2 años usando la aplicación
Smile.io respondió 2 de abril de 2022

Thanks for letting us know you like what you see! Pricing is important to us, we want businesses to get the most value out of the program as they can 😁

20 de noviembre de 2023

An excellent loyalty management app, customer service is prompt and proactively addresses customer issues, very good!

Kemimoto
RAE de Hong Kong (China)
Casi 2 años usando la aplicación
Smile.io respondió 22 de noviembre de 2023

Thanks so much for the review and for calling us "excellent". We think you're pretty excellent too 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

Fecha de modificación: 18 de julio de 2022

suitable loyalty application. cheaper. however I can't find "contact us". You should have a contact section via email or chat

Famvibe Store
Vietnam
Casi 2 años usando la aplicación
Smile.io respondió 18 de julio de 2022

Thank you for taking the time to leave a review, we really appreciate it : ) You can reach us at help@smile.io or go to our footer links and click the contact us link or you can jump into our live chat :D

26 de abril de 2021

Excellent app! very customer-friendly. I must say as good as the app is, the customer service is actually even better!

US Citrus
Estados Unidos
Casi 2 años usando la aplicación
Smile.io respondió 26 de abril de 2021

Thank you so much for leaving us a review! I'm so glad to hear we were able to help you!

28 de noviembre de 2018

What a great app. There are so many products out there but this is by far the easiest and simplest for updating, viewing and simple metrics. I just wish there was a slightly cheaper option for small business like me.
Thanks Louise

Devine Oils
Australia
Casi 2 años usando la aplicación
13 de diciembre de 2023

Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!

Lashmer
Australia
Casi 2 años usando la aplicación
Smile.io respondió 14 de diciembre de 2023

Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!

Cheers,
- Smile Team ✨

21 de junio de 2022

Smile has been a relatively user-friendly and straight-forward app. More importantly, responsive customer service as that makes all the difference.

Paws Of Kow
Singapur
Casi 2 años usando la aplicación
Smile.io respondió 21 de junio de 2022

Thank you so much for your kind words! We're so happy to hear that our team was able to help out 💖

18 de octubre de 2023

soooo good!!!!

moodytiger
RAE de Hong Kong (China)
Casi 2 años usando la aplicación
Smile.io respondió 20 de octubre de 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team