Smile Loyalty Referral Program
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Smile has been great to work with. Since implementing our loyalty rewards program about 18 months ago our repeat transactions have increased and so has our traffic from referred customers. We also use Campaign Monitor (formerly Conversio) as an integration and being able to include a customer's reward point status in our emails has been a major benefit. The team at Smile is always quick to respond and helpful, and we've enjoyed our partnership!
Thank you so much for taking the time to leave us this lovely review 💖
It makes us so happy to hear that your repeat transactions and traffic have increased! 💪
Overall Smile has been a great company/app to install and work with, I trialled a few different apps before happily settling on Smile. We've had over 2000 orders influenced by the rewards in the short time we've had the program. Customer service has been amazing, working with Hannah on a few small things and she has been a gem to talk with, she really is 1 in a billion to talk to! So helpful!
Thank you so much for your review - it's awesome to see how Smile is having an impact on your business! We are also so glad Hannah was able to provide you with some great service! We look forward to seeing your loyalty program grow :)
So far it has been really easy to use and setup. We were paying for a really expensive program but found this has all of the same features for a fraction of the price.
Thanks for letting us know you like what you see! Pricing is important to us, we want businesses to get the most value out of the program as they can 😁
An excellent loyalty management app, customer service is prompt and proactively addresses customer issues, very good!
Thanks so much for the review and for calling us "excellent". We think you're pretty excellent too 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
suitable loyalty application. cheaper. however I can't find "contact us". You should have a contact section via email or chat
Thank you for taking the time to leave a review, we really appreciate it : ) You can reach us at help@smile.io or go to our footer links and click the contact us link or you can jump into our live chat :D
Excellent app! very customer-friendly. I must say as good as the app is, the customer service is actually even better!
Thank you so much for leaving us a review! I'm so glad to hear we were able to help you!
What a great app. There are so many products out there but this is by far the easiest and simplest for updating, viewing and simple metrics. I just wish there was a slightly cheaper option for small business like me.
Thanks Louise
Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!
Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!
Cheers,
- Smile Team ✨
Smile has been a relatively user-friendly and straight-forward app. More importantly, responsive customer service as that makes all the difference.
Thank you so much for your kind words! We're so happy to hear that our team was able to help out 💖
soooo good!!!!
Thank you so much for your review 🤩 We really appreciate your kind words!
Please don't hesitate to reach out if there is anything else we can help you with 😁
✨ The Smile Team