Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.646)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
25 de septiembre de 2024

App does not support post-purchase upsell points, they do not count towards the total automatically and need to be added manually to every order, what a joke!!

Also, the app does not retroactively add points for previous orders a person made before you installed the app.

Taima
Estados Unidos
3 días usando la aplicación
Smile.io respondió 23 de octubre de 2024

Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.

8 de agosto de 2024

I just signed up for this app. I received more than 10 new customers to sign up within the first day, Lisa was very helpful when I had questions.

MilanoMensWear
Estados Unidos
6 meses usando la aplicación
Smile.io respondió 10 de agosto de 2024

Thank you for this lovely review - we think Lisa is great too! :)

22 de agosto de 2024

Lisa was great. Her communications were clear and helpful - including step-by-step screen shots and suggested text when I needed it. Thank you!

Perennial Refill Hub
Estados Unidos
Alrededor de 1 mes usando la aplicación
Smile.io respondió 23 de agosto de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

12 de septiembre de 2024

I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.

Argital Australia
Australia
3 días usando la aplicación
Smile.io respondió 13 de septiembre de 2024

So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :)

- Hannah

13 de agosto de 2024

To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.

Mycologysimplified
Estados Unidos
Más de 1 año usando la aplicación
Smile.io respondió 15 de agosto de 2024

Thank you so much for taking the time to leave this stellar review and for all your kind words 💖 I'm so glad to hear Smile is exceeding your expectations 🤩 It was a pleasure assisting you!

Lisa - Smile Team✨

30 de octubre de 2024

I'm enjoying the app, and Shelby, from the customer service was very friendly and efficient.

Be Breeze
Canadá
2 días usando la aplicación
Smile.io respondió 1 de noviembre de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩

- Smile Team ✨

23 de agosto de 2024

Very helpful advise from Shelby! easy to navigate and clear information.

Ediit
Reino Unido
6 meses usando la aplicación
Smile.io respondió 26 de agosto de 2024

Thank you for the 5-star review! I'm happy that I could help. 🙂

Shelby - Smile Team ✨

25 de noviembre de 2024

The employees are very prompt and polite!

Gramina Konoplja
Serbia
Más de 1 año usando la aplicación
Smile.io respondió 26 de noviembre de 2024

Thank you for your kind review :)

26 de diciembre de 2024

Support has been great so far!

FRANKLIN & WHITMAN
Estados Unidos
Alrededor de 12 horas usando la aplicación
Smile.io respondió 4 de enero de 2025

Thank you for your review. We are happy that your questions were answered quickly!

31 de octubre de 2024

The customer service is top notch.

PUNCHY'S
Estados Unidos
3 meses usando la aplicación
Smile.io respondió 1 de noviembre de 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨