Smile: Loyalty Rewards Program
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App does not support post-purchase upsell points, they do not count towards the total automatically and need to be added manually to every order, what a joke!!
Also, the app does not retroactively add points for previous orders a person made before you installed the app.
Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.
Excellent customer service
Thank you for your review! We are glad to hear you had some great support from us :)
We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!
We are so glad you're loving the features & the service - we hope to continue to help you for many years to come :)
-Hannah & Andrea
Great app, we've been using Smile for a while now and haven't had any issues.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Love this app, no issues at all over the past couple of years!
Thank you so much for this 5-star review. We really appreciate the kind words. We’re here for you anytime!🙏
Lynn - Smile Team✨
I had a question about my plan and Joana was very helpful and explained in detail my answer. I appreciate her quick response and friendliness. Thank you for a great app that my customers love
Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you and your customers are enjoying Smile.io 💖
Shelby - Smile Team ✨
ALWAYS HELPFUL! Receptive of new ideas, and provide excellent advise
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Smooth setup and seamless execution of dispersing and redeeming points for our customers!
We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.
Great app with very deep features. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
The definition of you get what you pay for. Slightly more than some of the competitors but the product and service is absolutely amazing, with all the best integrations.
We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)