Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.551)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
8 de abril de 2017

We used this for a year or two on our old site and now we are using it on our new site, to be honest I liked the look of at least one of the other apps but when I read all the relevant information there were pitfalls that we just couldn't work with, we went back to these guys and I have ot say I am very happy... it just works, it is easy to set up and it runs itself.. I'm happy with it. If I had to mention one thing, price.. all of the loyalty style apps are really pricey, this was one of the lesser priced but still for a basic that wont even allow editing of outgoing email template to my customers $59.99?!? come one guys, at least let me edit the outgoing email templates for this price, huh? because the stock ones you send out are really nasty.. just sayin. If you included outgoing email template editing in your "basic" package at $59.99 I would give 5 stars.. right now its a 4 from me.

Just Riding New Store 2017
Reino Unido
7 meses usando la aplicación
25 de mayo de 2017

just started using, seems pretty easy to use and pretty easy to navigate. Excited to start using this.

Gray Skyes Boutique
Estados Unidos
6 meses usando la aplicación
Fecha de modificación: 7 de noviembre de 2019

Still getting used to this app and learning the features. Great automation system which many customers have already stated the benefits they see.

CREED AND COLOUR
Australia
6 meses usando la aplicación
Smile.io respondió 7 de noviembre de 2019

Thanks so much for taking the time to leave a review 💖 Please don't hesitate to reach out to our support team if they can help with any of the features!

27 de abril de 2017

This app was a breeze to set up. I just wish your pricing was a little less expensive.

Backroads And Pearls
Estados Unidos
6 meses usando la aplicación
31 de mayo de 2016

Nice app. Easy to set up and manage... Just think there needs to be more granular control over the tab without upgrading.. Maybe give the shop owner to switch between a tab and a floating button..

Hatjoy
Estados Unidos
6 meses usando la aplicación
9 de julio de 2016

Great app and easy to implement

Alpha Kappa Alpha
Estados Unidos
6 meses usando la aplicación
11 de julio de 2016

We've been using Sweet Tooth for about a month now, and are happy with the experience. There is an added dynamic to our relationship with our loyal customers, which keeps them more connected with our store.

The initial setup was pretty easy. There was a bit of labour creating coupon codes for the points discounts on our website (most of our sales are in-store anyway). The upgrade to redeem points in-store was timely and will probably be the main way our customers redeem points, so yay!

The only issue is a bit of confusion with existing customers on our website, as they have to sign up again to start collecting points, which doesn't really work if they are trying to sign up with the same email address. An option to just switch over existing customers from my end would be really handy.

Boardgamewarriors
Canadá
6 meses usando la aplicación
2 de noviembre de 2016

We just got started with our store but I feel super lucky we chose Sweet Tooth as our rewards program. It's simple and easy to use, very effective and the support staff at Sweet Tooth HQ are the best! Thanks again for all your help!

Atman Gallery
Canadá
6 meses usando la aplicación
16 de julio de 2016

Easy to set up and a value added rewards system for the store :)

Sunitshop
India
6 meses usando la aplicación
15 de marzo de 2022

After lots of emails back and forth to find out when the full integration with Recharge would be coming into play (Smile don't have a mailing list to update clients, I just had to keep checking back), I finally spoke to Joshua who was really helpful and went through all the things I can do with Smile, and how to get set up. He was really helpful so I was really impressed and look forward to getting it all set up!

A Little Bird Co.
Reino Unido
5 meses usando la aplicación
Smile.io respondió 15 de marzo de 2022

Thank you for sharing your kind feedback! Thrilled to hear that Joshua was so helpful! 🙌

If there's anything else we can help with, please feel free to reach out again 😊