Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.612)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
20 de enero de 2025

Happy with Smile's customer service. They always come back to me quickly and offer a good solution.

Nibbed Cacao
Irlanda
Más de 1 año usando la aplicación
Smile.io respondió 22 de enero de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

30 de enero de 2025

Jade from customer service was so kind and prompt with a response. She not only saved me time but frustration as well. She is a keeper!!!!

Pure Placid Store
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 1 de febrero de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

11 de febrero de 2025

Lisa was super helpful and very friendly. She was able to send screenshots and we figured out the issue and resolved it quickly!

Alchemy & Aura
Estados Unidos
Casi 3 años usando la aplicación
Smile.io respondió 13 de febrero de 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

18 de febrero de 2025

I had a great experience with Lisa from customer service. She helped me navigate the app and solve some concerns I had. She was quick and very easy to talk to :)

Annie & Flora
Canadá
Alrededor de 2 años usando la aplicación
Smile.io respondió 21 de febrero de 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

11 de febrero de 2025

Good app makes it easy to reward customers. Customer service is especially helpful and very responsive. Thanks to Cole for his help with my questions!

Reboot Eco
Estados Unidos
Más de 2 años usando la aplicación
Smile.io respondió 20 de febrero de 2025

Thank you for your 5-star review! We are always happy to help!

Smile Team ✨

14 de febrero de 2025

Shelby was wonderful. Prompt, professional, and made sure to follow up to see if I had any further questions. Thank you!

Kono & Co.
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 15 de febrero de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Fecha de modificación: 30 de enero de 2025

Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.

Tennis Giant
Canadá
Más de 5 años usando la aplicación
Smile.io respondió 27 de enero de 2025

Thank you for your review - we really appreciate you taking the time to leave it!

11 de febrero de 2025

The helpdesk team are really proactive and responsive.
Programme is fairly easy to set up and integrate
The missing star is because some features are not yet available inc but not limited to - being able to view invoices, being able to edit all assets available, some bugs in the system where uploaded content deletes itself.
Dont think the analytics are that straightforward yet or intuitive
Overall though I would recommend as the team really want you to succeed and give their support whereever and as much as possible and I do think the few remaining bugs will get ironed out.
Do I think this has driven increased loyalty? I am not sure yet as the analytics dont make that easy to monitor BUT I do think the goodwill this creates among customers is worthwhile

Savile Row Company
Reino Unido
8 meses usando la aplicación
15 de enero de 2025

Contacted support for help on how to export the data. Andreandana is really helpful, guide me by video. thankyou so much.

Eskayvie
Malasia
Alrededor de 4 años usando la aplicación
Smile.io respondió 18 de enero de 2025

Thanks for leaving a review! We agree that Andreandana is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

21 de enero de 2025

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

West Coast Mint
Estados Unidos
11 meses usando la aplicación
Smile.io respondió 23 de enero de 2025

Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)