Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.711)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
15 de enero de 2025

Contacted support for help on how to export the data. Andreandana is really helpful, guide me by video. thankyou so much.

Eskayvie
Malasia
Alrededor de 4 años usando la aplicación
Smile.io respondió 18 de enero de 2025

Thanks for leaving a review! We agree that Andreandana is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

13 de noviembre de 2024

I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!

Sandra Velandia
Estados Unidos
Casi 4 años usando la aplicación
Smile.io respondió 15 de noviembre de 2024

Thanks for leaving a review! We agree that Ezra is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

21 de enero de 2025

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

West Coast Mint
Estados Unidos
11 meses usando la aplicación
Smile.io respondió 23 de enero de 2025

Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)

3 de diciembre de 2024

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.

Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and professionalism. Definitely a great experience!

Thanks again, Ezra!

Pacific First Aid
Canadá
6 meses usando la aplicación
Smile.io respondió 4 de diciembre de 2024

Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

3 de enero de 2025

Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!

HOW TO CAKE IT
Canadá
Alrededor de 5 años usando la aplicación
Smile.io respondió 5 de enero de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

9 de enero de 2025

I had the pleasure of working with Shelby from the Smile.io support team, and I couldn’t be more impressed. Shelby was incredibly helpful, responding quickly and guiding me through the issue with ease. Thanks to her clear communication and quick resolution, we were able to solve the problem in no time. A big thank you to Shelby for providing excellent support!

Filler Lux™
Estados Unidos
6 meses usando la aplicación
Smile.io respondió 10 de enero de 2025

Thank you for taking the time to leave us a review and for such kind words! It was great working with you. ☺️
- Shelby

5 de diciembre de 2024

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

The Oil Bar
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 7 de diciembre de 2024

So glad Shelby was able to assist you and thank you for your lovely review! :)))

11 de diciembre de 2024

Smile makes creating a rewards program easy!
They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!

Skincare for Weirdos
Canadá
7 meses usando la aplicación
Smile.io respondió 13 de diciembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

16 de enero de 2025

Works well, customer service has been great. Customers love it!

Vape Pen Sales
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 17 de enero de 2025

Thank you so much for the lovely review!

It’s always our goal to provide the best service possible, and knowing we’ve met your expectations truly makes our day. If there’s ever anything else we can do for you, don’t hesitate to let us know—we’re here for you!

Lynn- Smile Team✨

23 de enero de 2025

Good experience with customer support, quick service from Lynn

Leina & Fleur
Australia
Más de 7 años usando la aplicación
Smile.io respondió 25 de enero de 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨