Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.551)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
15 de abril de 2024

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

Wildebeest
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 18 de abril de 2024

Thank you for your lovely review. We are happy that Lynn was able to make you Smile :)

14 de noviembre de 2024

Réponse rapide et pro. Parfait

OSAKE
Francia
Alrededor de 1 mes usando la aplicación
Smile.io respondió 16 de noviembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

19 de marzo de 2024

Yesterday, I got an error message while trying to access the Smile app via Shopify, so I asked for help in Smile's website's chat window. Lisa answered and let me know that Smile was experiencing some database issues, but that the team was working on sorting things out. It was reassuring to get such a quick and transparent response, and also to be able to sign up for updates to the situation via e-mail. This morning, everything was fixed. I'm very pleased with Smile's customer service with regards to this issue, and glad to leave a positive review.

Wulf's Fish
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 20 de marzo de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Fecha de modificación: 25 de junio de 2024

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Duckfeet USA
Estados Unidos
Más de 1 año usando la aplicación
Smile.io respondió 6 de mayo de 2024

Thank you for taking the time to leave a review! I'm glad we could help!

Angie - Smile Team✨

18 de junio de 2024

The plugin app is smart and easy to use, and the customer service team is quick to respond! Highly recommended!

Bestier
Estados Unidos
5 meses usando la aplicación
Smile.io respondió 22 de junio de 2024

Thanks for leaving a review! So very happy to hear that you're enjoying our features 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

10 de abril de 2024

Amazing customer service from Joana. She and her team help me a lot for the problem that I had..

Thank you all for kind and hard work.

Kallos
Croacia
Alrededor de 5 años usando la aplicación
Smile.io respondió 12 de abril de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

-Joana

22 de julio de 2024

It's very easy to use. I like it.

One Dollar Store
Estados Unidos
10 días usando la aplicación
Smile.io respondió 23 de julio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2 de julio de 2024

So far we had a very pleasant onboarding with Smile.io When we had questions the team was quick to help us.

vetevo GmbH
Alemania
5 días usando la aplicación
Smile.io respondió 3 de julio de 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

13 de mayo de 2024

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.

Gummy Goodies
Estados Unidos
5 meses usando la aplicación
Smile.io respondió 15 de mayo de 2024

Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)

23 de abril de 2024

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Perfectly Natural Soap
Estados Unidos
Casi 5 años usando la aplicación
Smile.io respondió 25 de abril de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂