Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.647)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de octubre de 2024

They haven't responded to my messages!

Mishow
Singapur
Alrededor de 20 horas usando la aplicación
Smile.io respondió 13 de octubre de 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

14 de septiembre de 2024

super easy to use

Sipps
Estados Unidos
4 minutos usando la aplicación
Smile.io respondió 15 de septiembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

22 de agosto de 2024

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Laral Crafts
Portugal
4 meses usando la aplicación
Smile.io respondió 23 de agosto de 2024

Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)

17 de agosto de 2024

muita fixe

Shopp Easy
Portugal
Alrededor de 1 mes usando la aplicación
Smile.io respondió 31 de agosto de 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

5 de septiembre de 2024

not good

Silkonite
RAE de Hong Kong (China)
Alrededor de 1 hora usando la aplicación
Smile.io respondió 10 de septiembre de 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

5 de agosto de 2024

great, easy to follow instructions for set up

One Day At A Time Scrubs
Estados Unidos
21 minutos usando la aplicación
Smile.io respondió 7 de agosto de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

9 de enero de 2025

I spoke to Hannah from the Smile.io customer support team and Hannah was such a gem!! She explained everything to me, helped me with my MILLION questions and was able to guide me through the set up process. Thank you Hannah! It was such a pleasure and delight working with you. If I require help again, I sure look forward to connecting again!

Hunter Eighty One
Australia
Alrededor de 3 horas usando la aplicación
Smile.io respondió 10 de enero de 2025

Thank you so much for taking the time to leave this lovely review! We are so glad you had a lovely experience with Hannah and we look forward to watching your program thrive.

24 de julio de 2024

I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!

Allison Izu
Estados Unidos
Casi 6 años usando la aplicación
Smile.io respondió 26 de julio de 2024

Thank you for leaving us a review!

19 de julio de 2024

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Shelby got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. Her instructions were very easy to follow, and within a few minutes I was up an running. Very happy with this level of customer service.

FRENCH GIRL
Estados Unidos
Más de 7 años usando la aplicación
Smile.io respondió 23 de julio de 2024

So pleased Shelby could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

23 de julio de 2024

I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.

Accessory Fix LLC
Estados Unidos
Casi 4 años usando la aplicación
Smile.io respondió 25 de julio de 2024

Thank you for your review! We are so glad that you had your questions answers clearly :)