Smile: Loyalty Rewards Program
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A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.
Thank you for your feedback. We are glad that you can see an improvement in the app!
I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!
Thank you for leaving us a review!
The app is relatively easy to navigate and the chat support was very helpful.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We did reach out to your last conversation thread to see if there was anything else we could help with.
Yours in Loyalty,
✨ The Smile Support Team ✨
Helpful and responsive customer support
Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)
Straight forward user interface and responsive, friendly customer service
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Good app but doesn't allow for free shipping for members as an option so I had to add another app to facilitate this. Staff were helpful.
We are so happy to hear that you had a friendly chat with our team :) We look forward to watching your program grow!
I don't have a lot of experience with the app yet so I am hesitant to rate it. But my experience reaching out to customer service to get help with early set up of the app was excellent and I would definitely recommend the app based on that alone - it can be so hard to get prompt and helpful customer service from a real human!
Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Customer service have been great addressing any concerns or problems we've had.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
quick reply to my concerns, happy with the service.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨