Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.647)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 30 de octubre de 2024

Had great customer service from Shelby at Smile.Io recently! She has been able to provide a report that is currently unable to be accessed from the main analytics page and has it scheduled to update me on a later date. Incredibly helpful!

Dr Sam's
Reino Unido
Más de 1 año usando la aplicación
Smile.io respondió 26 de junio de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Jade- Smile Team✨

3 de junio de 2024

I've been using Smile for years and haven't run into many issues. All issues I've had, have been resolved quickly. Recently, Lisa was able to help answer a few questions I had about the app, my Shopify theme and customer reviews.

Fortune Cookie Soap
Estados Unidos
Casi 8 años usando la aplicación
Smile.io respondió 5 de junio de 2024

Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team, especially !Lisa! to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

17 de junio de 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 22 de junio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

7 de junio de 2024

The customer service is great with this app! Lisa was a big help, and super friendly and responsive.

Wildflowers
Estados Unidos
Alrededor de 6 años usando la aplicación
Smile.io respondió 10 de junio de 2024

Thank you for your review, we are so glad Lisa was friendly and helpful :)

3 de julio de 2024

Lisa is amazing she help me with everything and more.

XIA LUXE
Estados Unidos
9 meses usando la aplicación
Smile.io respondió 6 de julio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

5 de septiembre de 2024

not good

Silkonite
RAE de Hong Kong (China)
Alrededor de 1 hora usando la aplicación
Smile.io respondió 10 de septiembre de 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

11 de junio de 2024

Early adopter. Left for a few years and now happy to be back to what we think is the best loyalty app on the market. Merci @Andreandana for your support. Cheers!

myPanier
Estados Unidos
Más de 4 años usando la aplicación
Smile.io respondió 13 de junio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

3 de julio de 2024

This is a great loyalty program and has great customer service!

Gym Direct
Australia
8 meses usando la aplicación
Smile.io respondió 6 de julio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

10 de junio de 2024

Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!

GINLEE Studio
Singapur
Más de 4 años usando la aplicación
Smile.io respondió 12 de junio de 2024

Thank you for your review. We are so glad you got some great support from Lynn and Ezra (we think they're great too!)

6 de junio de 2024

Absolutely awesome service

Cassine
Bermudas
Más de 5 años usando la aplicación
Smile.io respondió 7 de junio de 2024

💛 Thank you so much for taking the time to leave a review! We're happy to hear you're loving Smile.