Smile: Loyalty Rewards Program

It's a really good app and works very well. Installation was very simple and setting it up was easy. The only reason I have not rated 5 stars is that it would be nice to be able to add on say other features you need when on a lower tier. For example, we would really like VIP rewards but we are on the Starter package. For us $599 a month is simply out of reach at the moment but we would be willing to pay for the feature.

I am happy to say that working with the Smile Rewards staff, Maggie, we were able to work out any differences. I revised my review for the following reasons. First, if you have any issues with wanting to use this app, speak with the staff first before uninstalling it. They are really helpful and quick in responding. Secondly, solid support. Maggie and I traded a handful of emails on the weekend, and, on Sunday. Yes, I am impressed! Thirdly, the functionality of this app is amazing and IMHO will help me meet my business goals. I think the free version is totally awesome, but the paid plans sure do offer more in creativity and professional looking widgets, which my customers deserve. How do you spell awesome? M-A-G-G-I-E!!

********Below was my initial review***********
I was really excited to use this app since it would have met my goals for offering value to my customers and growth. BUT, it's way too pricey and unfortunately I cant use it. I really wanted the VIP tiers but I would have to pay $600/month to use. I'm a small fish in a big pond and I hope someday I can swim with the sharks!!

Brandon in their support department was lightning-quick and very helpful.

User friendly with all of the features you want & need for your online store

Love this app. Works great. Definitely worth it to install.

So incredibly easy to use. I am looking forward to getting started!

Great quick communication from Lynn to help me with my query.

Very useful, easy to use, and informative.

SAV super rapide rapide !
Chouette appli, configuration facile ! Je recommande vivement, cest une technique marketing qui marche déjà en boutique.

I am still very new to the app, but the service I have received from the entire Smile team (specifically Lisa, David, and Nicole) has been beyond great. They have been very responsive and linked me to very informative docs and resources to help me build a strategy and configure my program. Loyalty program coming soon!