Calificación general
4,9
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
2 de noviembre de 2018

I just downloaded this app. I am hopeful that it will help with client retention and show our appreciation to our loyal clients.

Delightful Events Co
Estados Unidos
29 días usando la aplicación
16 de abril de 2016

So far so good! I am a bit worried that customers will be able to manipulate the points they earn.. but we shall see!

Forget Me Not Boutique Ak
Estados Unidos
Más de 1 año usando la aplicación
29 de marzo de 2023

The customer service team provided an immediate and accurate resolution to my concern and inquiries. Thank you!

Pete's Real Food
Estados Unidos
29 días usando la aplicación
Smile.io respondió 29 de marzo de 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) - The Smile Team <3

18 de febrero de 2022

The free version covers all the basics and works seamlessly with our store, and the support team is very responsive. The only thing I would change is the pricing - I would have loved the ability to connect it to an app to reward customers for reviews, but 49 USD/month is a bit outside our budget right now. I'd have preferred a lower fee for the first tier even if it meant not having the free version. But can highly recommend it and it works as expected.

Literary Lip Balms
Irlanda
Más de 1 año usando la aplicación
Smile.io respondió 18 de febrero de 2022

Thank you for your candid feedback! This definitely help us improve our product and pricing to continue help small businesses grow! We will reach out to discuss ways to help and improve your experience ✨ Please don't hesitate to send us an email at help@smile.io 🙏 we're always an email away!

25 de julio de 2017

What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Smile.io - they help make me a better merchant!

Sassyvape
Canadá
29 días usando la aplicación
15 de marzo de 2016

Nice app. Easy install and generous in what they offer for free.

Nelson Thoma
Estados Unidos
29 días usando la aplicación
15 de marzo de 2023

great customer service. Quick response, and a very helpful tool. Thank you Smile for all your help. -S

Oro Monaco
Estados Unidos
29 días usando la aplicación
Smile.io respondió 15 de marzo de 2023

Thank you so much for taking the time to leave this kind review! It was a pleasure helping you today — please don't hesitate to reach out if you need anything else 😊💕

Lisa - Smile Team ✨

8 de enero de 2021

I have not used the app yet, but setting up was super easy and I was guided each step of the way. I am excited to see how my business grows!

Pawtique Pet Boutique
Estados Unidos
29 días usando la aplicación
Smile.io respondió 9 de enero de 2021

Thanks so much for the 5-star review 🌟

Fecha de modificación: 22 de abril de 2019

The app is definitely working and taking off, it does take marketing on your end and an accumulation of time to pay off - for reference we have a very steady sales rate and a great return customer rate. I still think $59 a month is expensive even though yes, this does result in sales and people being able to earn and collect points is awesome.

Noctex
Canadá
Más de 1 año usando la aplicación
25 de julio de 2022

The customer service is helpful & fast in response. The app seems quite well structured and easy to use

Roomblush
Bélgica
29 días usando la aplicación
Smile.io respondió 25 de julio de 2022

Great chatting today! Thanks for leaving us a review! We will always be here with speedy replies should you need anything at all! 🤓

Cheers,
Joshua - Smile Team 🧙‍♂️