Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.374)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 22 de febrero de 2024

Today Joana helped me figure out why a customer was having trouble using their rewards (user error) quickly and with kindness. Appreciate the speedy response!

Folia Collective
Estados Unidos
Casi 3 años usando la aplicación
Smile.io respondió 22 de abril de 2022

Hi Danae, thank you for taking the time to leave such an insightful review! We appreciate your feedback on notifying and educating customers and will look at ways to do better in the future. Also you are correct, Instagram doesn't allow deep links in their bios. We hope they change this, but I sent you a message on how you can still add a link to sign up in Instagram, and tips & tricks to educate customers on your program! 💛 Nicole

16 de agosto de 2016

just got the app and is looking great so far. so easy to set up, just a click ! excited to see my store grow with loyalty rewards points. :D

Dandelionx
Australia
Alrededor de 2 meses usando la aplicación
26 de abril de 2017

a good app, its very easy to setup!! im happy..

320 Kph
Estados Unidos
Alrededor de 2 meses usando la aplicación
21 de febrero de 2017

I have just added this app to my store. It is very easy to install. I especially appreciate all the step by step guidelines and the videos. I can't wait to see how my customers engage with the rewards program.

Demo Graphix Shop
Estados Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 3 de abril de 2019

Updating my review - this app is very expensive, but they have solid features and helpful support. I picked their brain very annoyingly and they were good. The UI/UX of the interface for both the customer and store owner is solid.
I can't say whether this increases repeat business/drives new business. But they've done a good job creating what they set out to create. I haven't used this long enough to attest to its effectiveness. Although from a price perspective if I have a few thousand customers my pricing is going to be around $400 - $500 per month if not more. That's a lot. Will i be able to get more than $6k per year in new revenue from this app? Would love to see a lower price point.

Baritastic Store
Estados Unidos
Casi 3 años usando la aplicación
Smile.io respondió 8 de abril de 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants. We'll take this into consideration for sure! :)

2 de mayo de 2017

I loved it allot. honestly I highly recommend it !!

Gamersguild
Emiratos Árabes Unidos
Alrededor de 2 meses usando la aplicación
22 de noviembre de 2016

So far this looks like it will be an extremely helpful tool! Awesome!

Saber Forge
Estados Unidos
Alrededor de 2 meses usando la aplicación
8 de julio de 2015

Awesome app, my customers love it!

Xhale Products
Estados Unidos
Alrededor de 2 meses usando la aplicación
21 de junio de 2019

This is a MUST HAVE app for every e-commerce store! Allowing customers to earn points and rewards by purchasing and referring friends is ingenious. It was simple to set up and activate! I LOVE IT!

Heathen Beard Club
Estados Unidos
Alrededor de 2 meses usando la aplicación
Smile.io respondió 22 de junio de 2019

Thank you for the five-star review and all the positive feedback! 😄

Fecha de modificación: 12 de febrero de 2017

So far so good....easy to set up the basic plan. I will give another review once the shop is up and running. I am on the fence with 4 or 5 stars because of the branding logo on the rewards program....I think they should offer lower tier option for a few bucks that would get rid of their branding on the system....

Howilivelife
Estados Unidos
Casi 3 años usando la aplicación