Smile: Loyalty Rewards Program
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Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!
Thank you for leaving a review! It was a pleasure helping you get set up!
Angie - Smile Team✨
Amazing customer service from Joana. She and her team help me a lot for the problem that I had..
Thank you all for kind and hard work.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
-Joana
Great, customizable user experience and great customer support! And they take feature requests so I'm hoping they grow with me :)
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Early adopter. Left for a few years and now happy to be back to what we think is the best loyalty app on the market. Merci @Andreandana for your support. Cheers!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!
Thanks so much for your candid feedback! We genuinely do appreciate it and will absolutely be taking a look into our internal processes to ensure that we are living up to our high standards.
Our Technical Support Manager, Maggie, has reached out to you to see what we can do to help you accomplish your goals. We're happy to help in any way that we can!
Yours in Loyalty,
✨ The Smile Support Team ✨
Our customers love the rewards program and the support team are always happy to help in a timely manner.
We always love hearing that customers are enjoying the loyalty program, our support will always be here for any questions you have :)
Great app and best support team,
Mack was good from supprt team
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Always have great success with online chat. Today Lisa helped me with a workaround to a problem that I was trying to solve. Thank you Lisa.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
So far so good! The Customer Service has been so helpful with questions as I get set up. My customers are excited and earning and leaving reviews already!
Edited 12/5: Customer Service continues to impress! Shelby went above and beyond for a small issue I was having and fixed it for me in just a few minutes!
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again
Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨