Smile: Loyalty Rewards Program

CSR was quick to reply and answer my questions fully.

Very helpful with any questions I’ve had throughout the years. And my customers love being able to rack up points for rewards!

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

Usable as a free option but the upgrade price is insane. Nearly a full year of shopify per month cost is insane (base plan is still more than shopify eahc month) for a small business doing small sales. Extremely easy to abuse and manipulate - I had a customer make multiple accounts and fake share and all the points were given every time. The 'tasks' are not real so this does not feel like you are getting the return for the customer to get their points. The free perks are nice enough, but I was looking for another option as soon as I could after the manipulation issue.

Firstly, I've never had such excellent customer service. Always there when we needed some assistance.

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!

I had a customer who was having trouble redeeming a coupon using points, and I worked with Hannah, the app's support manager, to resolve the issue.
She was an amazing manager. She listened to my repeated inquiries and quickly came up with alternatives.

Thanks to her, I was able to get it resolved. I would definitely recommend this app to others.

Had an issue from a customer not receiving the full amount of points, contacted Smile through chatbox and Lisa was able to resolve promptly by providing step by step instructions for me to follow which was really appreciated, as I'm not great with technology. Thank you so much

Cole from support really help me solve my issue

Gran APP, su servicio de asistencia es muy bueno... Te asesoran correctamente. En general las funciones de la app cumplen con las necesidades de la tienda.