Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.714)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
8 de julio de 2024

Great App with Awesome Support.
They really superfast to solve my issued.
Keep it on, Smile Team. Don't forget to always keep your SMILE!

Many thanks.
Eric

Ticket To The Moon
Indonesia
Más de 1 año usando la aplicación
Smile.io respondió 10 de julio de 2024

Thanks for your lovely review Eric! We are glad your issue was solved quickly :)

11 de octubre de 2024

La atención al cliente es genial ,me atendió Joana una gran profesional

J&M
España
Alrededor de 1 mes usando la aplicación
Smile.io respondió 12 de octubre de 2024

Muchas gracias, Juan!

3 de julio de 2024

I recently had the pleasure of receiving assistance from Lynn at Smile.io, and I cannot express enough how grateful I am for her exceptional support. From the very beginning, I was having a lot of difficulty navigating through some of the features and functionalities of the platform. However, Lynn was there to guide me every step of the way.

Lynn's patience and dedication were evident throughout our interactions. She took the time to thoroughly understand the issues I was facing and provided clear, step-by-step instructions to resolve them. Her explanations were always easy to follow, and she made sure that I was comfortable with each step before moving on to the next.

What truly stood out was Lynn's unwavering commitment to ensuring that I had a positive experience. She never rushed through our conversations and was always willing to go the extra mile to help me understand the solutions. Her friendly and professional demeanor made the entire process much less stressful and more manageable.

In addition to her technical expertise, Lynn's customer service skills are truly commendable. She was always prompt in her responses and consistently provided helpful and insightful advice. It's clear that she genuinely cares about her clients and takes pride in her work.

Given the outstanding level of service that Lynn provides, I firmly believe that she deserves recognition and a raise for her hard work. Her dedication to helping customers and her ability to make complex issues seem simple are invaluable assets to Smile.io. Lynn's support has not only resolved my issues but also left me with a very positive impression of the company.

Thank you, Lynn, for your exceptional service and for making my experience with Smile.io so much better. Your efforts are greatly appreciated!

SVNE Organics
Reino Unido
Alrededor de 1 mes usando la aplicación
Smile.io respondió 6 de julio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

16 de julio de 2024

I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions. Thanks!

ARK Skincare
Reino Unido
Casi 4 años usando la aplicación
Smile.io respondió 17 de julio de 2024

Thank you for your review! It's great that our support gave you easy and clear solutions to your question :)

26 de abril de 2024

Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!

Love Olive Co
Estados Unidos
Casi 4 años usando la aplicación
Smile.io respondió 10 de mayo de 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

23 de febrero de 2024

We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.

The Black Bow Jewelry Company
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 27 de febrero de 2024

Thanks so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

14 de noviembre de 2024

Réponse rapide et pro. Parfait

OSAKE
Francia
Alrededor de 1 mes usando la aplicación
Smile.io respondió 16 de noviembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

26 de junio de 2024

Usable as a free option but the upgrade price is insane. Nearly a full year of shopify per month cost is insane (base plan is still more than shopify eahc month) for a small business doing small sales. Extremely easy to abuse and manipulate - I had a customer make multiple accounts and fake share and all the points were given every time. The 'tasks' are not real so this does not feel like you are getting the return for the customer to get their points. The free perks are nice enough, but I was looking for another option as soon as I could after the manipulation issue.

Marching Dogs
Estados Unidos
7 meses usando la aplicación
Smile.io respondió 28 de agosto de 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

5 de junio de 2024

Smile's support was quick, thorough, and thoughtful when I had an issue with my widget not showing up correctly.

Humarian
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 7 de junio de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

24 de diciembre de 2024

非常感谢smile相关人员提供的帮助

Product and inventory management
Estados Unidos
7 días usando la aplicación
Smile.io respondió 4 de enero de 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨