Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.616)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 30 de enero de 2020

recently i suffer fm "your points redemption could not be completed, try again later", both customer and admin cannot redeem

Cheese n Dash
RAE de Hong Kong (China)
Alrededor de 4 años usando la aplicación
Smile.io respondió 31 de enero de 2020

Thanks for your review! That's not a good experience. I've reached out to you by email to help get this fixed up ASAP!

25 de septiembre de 2016

I just started using this app. So far so good!

Wb Dezign
Estados Unidos
Alrededor de 2 meses usando la aplicación
15 de mayo de 2017

Great application, easy to use, very sleek aesthetic. However, it is very pricey, and the free version doesn't include many features that are essential to the application. Overall, quality loyalty program with easy management and very little upkeep required. 8/10.

Sage Ecommerce
Estados Unidos
Casi 3 años usando la aplicación
10 de agosto de 2016

Helpful - you can see who's interested in your products (because they create loyalty accounts) even if they haven't checked out/purchased yet.

Dolled Up Ca
Canadá
Casi 3 años usando la aplicación
18 de mayo de 2016

Great app, and very easy to set up!

Leopard Defense
Estados Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 18 de febrero de 2017

Pretty decent app but think they could make it better by implementing the following:

1) Allow customers earn points for tagging on Instagram.
2) Earn points for writing a product review.
3) Have more customization for what is being sent to the customer. Yes, I am currently on the basic plan but you should be able to at least change email colors to match your theme and update some of the verbiage.

Example: "Congrats on purchasing ! " You should be able to change this verbiage - currently not able to.

Belle Verite
Estados Unidos
Casi 4 años usando la aplicación
12 de septiembre de 2017

Super easy to use and to make customer have fun while shopping :) THUMPS UP

Royalseller01
Singapur
Alrededor de 2 meses usando la aplicación
8 de noviembre de 2021

Currently in a trial, testing to see if it will fit our needs. The support has been incredible in helping me investigate, and is currently the front runner in our implementation.

Lumilly
Estados Unidos
Alrededor de 2 meses usando la aplicación
Smile.io respondió 8 de noviembre de 2021

Thank you so much for taking the time to leave us a review! So glad to hear that you've been having a great experience so far 💖

4 de diciembre de 2023

"Great service and fast support, we're happy with the app!"

STF Shop
Alemania
Alrededor de 2 meses usando la aplicación
Smile.io respondió 6 de diciembre de 2023

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

19 de noviembre de 2020

We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!

Kick Game
Reino Unido
Casi 3 años usando la aplicación
Smile.io respondió 20 de noviembre de 2020

Thank you so much for your review and your candid feedback! This is super helpful 💖 Glad to hear that Brady was able to help!