Smile: Loyalty Rewards Program

We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!

Great app, and very easy to set up!

Super easy to use and to make customer have fun while shopping :) THUMPS UP

Currently in a trial, testing to see if it will fit our needs. The support has been incredible in helping me investigate, and is currently the front runner in our implementation.

Pretty decent app but think they could make it better by implementing the following:

1) Allow customers earn points for tagging on Instagram.
2) Earn points for writing a product review.
3) Have more customization for what is being sent to the customer. Yes, I am currently on the basic plan but you should be able to at least change email colors to match your theme and update some of the verbiage.

Example: "Congrats on purchasing ! " You should be able to change this verbiage - currently not able to.

Can't translate this app in another language... English is the only possible language... But I have been contacted by their staff and they're telling me work is being made to translate all the widget. Just can't wait to become a paid customer! Thanks.

I loved the customization of the app to be integrated with my websie. As well as the explanation on the app it's self!

Great App, very helpful. Did exactly what I needed done.

Great app, with fantastic features and customer support. Would definitely reccomend to other shopify users.

love this basic plan does what it needs to do and lets me have an amazing rewards program thank you so much.